Communications Officer

It’s not just romantics who crave meaningful engagement; a good Communications Officer does too.

We’re seeking a well organised and creative comms professional to inform and engage employees, celebrate success and provide guidance to internal stakeholders here at Housing 21. As an Investors in People (IIP) Platinum organisation, we’re already in the top two percent of organisations assessed, but we’re not stopping there; we know there’s always more we can do to get even better. If you’re a great copywriter with a keen eye for detail, our Communications Officer role could be a perfect fit.

You’ll support the Internal Communications Manager and work closely with the wider Marketing and Communications Team to develop great content, roll out internal campaigns, and help us develop our employer brand internally and externally, including on social media and our website. This will also include identifying opportunities for awards and supporting the production of the annual events calendar to maximise opportunities for cross promotion.

Proactively building relationships with key internal stakeholders, you will provide expertise and support to ensure their messages reach their target audience, utilising channels in the most efficient and effective way, and providing detailed analysis and regular reporting to monitor effectiveness. You’ll also be responsible for ensuring internal and external messaging aligns, maintaining the correct tone of voice and focusing on accessibility.

You’ll be comfortable liaising with external agencies and suppliers as well as internal colleagues at all levels and will be a natural multi-tasker with a positive can do attitude. Excellent communication skills are key, along with the ability to use your own initiative and problem solving skills.

Curious to know more? If you’re looking for an opportunity where you can make a real difference while benefiting from a great work/life balance, take a look at the job description below for further details.

We’d love to meet you!

Significant experience working in internal communications, marketing or PR

A good understanding of social media and digital communications

Comprehensive knowledge of key internal communications principles

Good knowledge of the Microsoft package

Housing 21 is a leading not for profit provider of Retirement Living and Extra Care properties for older people of modest means. We deliver affordable, quality housing with person-centred care that promotes independent living.

We operate in over 240 local authority areas, managing around 22,000 properties. We are the largest provider of Extra Care providing both housing and care and deliver 38,000 hours of care each week across over 145 Extra Care services.

It’s a great time to join us. Did we mention we’re a Platinum Investors in People organisation, placing us among the top two percent of organisations assessed?

We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, occupational sick pay, occupational maternity pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with the successful candidate upon an offer being made.

With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.