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United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Government
Wrexham County Borough Council - Customer Service Assistant x2

Customer Service Assistant x2

Verified Base Compensation
£21,189 - £21,575 / year
£1,766 - £1,798 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

Description Permanent 37 hours per week G04 - £21,189 -...

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Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

Description

Permanent
37 hours per week
G04 - £21,189 - £21,575 per annum

Are you passionate about delivering excellent customer service? Forward thinking? Confident? Yes? Then we want you!

Join our Housing Tenancies team and you will join a team that takes real pride in what we do and the services we provide. Our tenants are at the heart of everything that we do and we are looking for people who are willing to go that extra mile with a ‘do it right, ‘do it once’ attitude.

You will work from our reception and be responsible for providing full administrative support to our estate office teams, along with a triage service to our tenants, digital support, taking messages and managing the kiosks and other payment methods. You will need to be organised and accurate in your approach, as well as being confident and professional at all times.

Hours of work Monday – Thursday 8.45am- 4.45pm
Friday 8.45am – 4.15pm – 37 hours
Or job share Monday – Wednesday 18.5 hours
And Wednesday – Friday 18.5 hours

If you would like to have an informal chat regarding this role please contact Sarah Evans Housing Tenancies Lead 01978 315437.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

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Compensation Analytics

Estimated Take-Home Pay

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Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £21,189 - £21,575
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1,413 - £1,402 / mo
Regional Economics

Cost of Living (Wrexham, Wales)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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