Utilities Administrator

Title: Utilities Administrator

Place of Work: Northfleet (but role may require visits to external client locations)

Hours of Work: Full Time - 37.5 hours per week (09:00 - 17:30, but may use flexi-time/flexible working)

Main Purpose of Role:

To administrate the utilities applications for various projects, procure quotations, update required records and maintain client relationships.

Principal Tasks and Responsibilities:

Design

Obtain existing services records from utilities providers.
Liaise with design team members (within WDA or external) to review site incoming services requirements.
To organise disconnections/diversions as appropriate.
Complete applications form and liaise with incoming services providers through to completion to obtain best quotes for clients.
To provide a general comparison of multiple quotes to clients with assistance of the WDA Design Team.
To manage information internally to ensure that responses to utilities providers are prompt and agreed within timescales.
To check received quotations against applications and forward to WDA Project Leader for final sign off and liaise with utilities providers as required to resolve any incorrect quotations.
To liaise with design team to resolve any design issues surrounding utilities provision.
Once quotation has been checked and approved to ensure client is fully aware of timescales associated with quote expiry dates.
To have a basic understanding of the fundamentals of M&E systems being designed and attend workshops to improve knowledge of the industry.

Communication

Maintain regular progress conversations with Senior Management, producing monthly reports
Accurately summarise correspondence and progress relating to utilities applications on a project tracker.
To discuss queries and seek clarification as required.
Ability to liaise confidently, concisely and professionally with clients and design team members by phone, email and in person, being proactive where appropriate.
Ability to liaise confidently, concisely and professionally with utilities providers by phone, email and in person, negotiating the best solution for our clients

Supervision

Make sure all documentation is of a high quality and the information conveyed is accurate and robust.
To assist department members and other staff with queries.
To monitor team performance and individual team member performance to resolve issues when required and liaise with the Technical Director or Human Resources, where necessary

General

matters

Build/maintain good relations with colleagues and external partners
Work flexibly and efficiently to maintain the highest professional standards
Ensure a continued professional development is maintained
Ensure effective management of the Health and Safety of self, team and clients alike
Ensure the highest level of commercial confidentiality is maintained at all times
Act in accordance with the policies and procedures laid down by Whitecode Design Associates
To undertake any other ad-hoc duties as may reasonably be required

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

Benefits:

Schedule:

Supplemental pay types:

Ability to commute/relocate:

Gravesend, DA11 9EU: reliably commute or plan to relocate before starting work (preferred)

Experience:

Work Location: Hybrid remote in Gravesend, DA11 9EU

Utilities Administrator

Role Overview & Mandate