Role Overview & Mandate
Executive Summary
IP Technical Architect Location: (Blended / UK) Travel: Monthly...
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IP Technical Architect
Location: (Blended / UK)
Travel: Monthly Client Visit to Belfast
Hours: Full time (37.5 hours per week – Mon to Fri) and 24x7 support as part of an On-Call Rota
Salary: Competitive + Vodafone Benefits + On-Call Rota Allowance
Blended
Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.
Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of Vodafone UK Technology Operations, the team that uses the latest technology and analytics to constantly improve customer experience.
Role purpose
This role sits within Vodafone Network Operations, Technical Operations providing technical delivery and maintenance to Vodafone clients for IP Telephony, MPLS & SCADA network upgrades.
You will be a member of a team providing market leading engineering services in support of our dedicated customer contract, this will require providing 24x7 support as part of an on-call rota.
What will you be doing?
As an IP Technical Architect, you will lead design and maintenance of a dedicated customers IP and IP Telephony solutions, providing expert knowledge and engineering services that support the Managed Service Agreement. A core part to this role will be validation and delivery of planned customer network changes both inside and outside of core working hours. You will be responsible for analysing Network Management Information, taking action to resolve any highlighted issues, as well as developing and designing security devices and software to ensure the safety of customer’s internal assets and information
Who are we looking for?
IP Telephony Network Design experience is essential- Experience in providing technical advice and guidance for fault escalations and provision tasks
- Cisco CCNP Accreditation (Cisco CCIE Accreditation would be a distinct advantage)
- SC Clearance or eligible to apply is a must. 5 Years minimal within the UK
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. We’re proud to provide a Reconnect programme with flexibility for individuals returning to work after a career break. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
