Admin & Customer Support (25k OTE / Immediate Start - Hybrid/Belfast)

VANRATH are delighted to be assisting a Leading Finance Organisation with the recruitment of a Admin and Customer Support Specialist. This company offers one of the best working Environments in NI, and also offers many opportunities for progression

Shifts are held over Monday to Friday 9.00am - 5.00pm + 1 Hour lunch. No weekend working.

The role will incorporate Hybrid working - 3-2 days Working From Home & 2-3 days Working in Belfast City Centre office. Initial training will be in office.

Individuals who are immediately available or have a 1-week notice will be preferred to others.

Salary

£20,000 - £21,300 + Bonus (Average £4,000 per year) + other fantastic additional benefits

Responsibilities

• Ensure that new business applications are processed efficiently and accurately
• Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries
• Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post
• Provide informative and accurate information on products and services we offer to customers
• Constantly seek new and innovative ways to meet and exceed our customers’ expectations

The Ideal Person

• Admin & Calls experience preferred
• Confident on the phone
• Good attention to detail levels
• Computer Literate
• Great communicator

For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.

Referrals from employees can be a straightforward and cost-effective way to recruit new team members. If managers trust the judgement of their employees, they may ask them to consider which of their contacts could fill the position's requirements. This is often an effective way to find suitable candidates, as employees may have greater insight into the skills and qualities of their acquaintances. It can also save time and money by eliminating the tasks of writing job listings, reviewing resumes and posting advertisements.

A passive candidate is someone who's not actively searching for a job. Instead of advertising to the public or on job sites, this recruitment method seeks specific candidates who have the desired experience and set of skills. While this type of recruiting may ensure a certain level of expertise and can have successful outcomes, it may also require considerable time and effort. To secure a passive candidate's interest could require managers to offer incentives or a salary above their current earnings.

Job Types: Full-time, Permanent

Salary: £21,300.00-£25,000.00 per year

Benefits:

• Company events
• Company pension
• Flexitime
• Private medical insurance
• Referral programme

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Work Location: Hybrid remote in Belfast

Reference ID: Vanrath - Admin2