Role Overview & Mandate
Executive Summary
The post holder will assist and support the Residence Manager and the Halls...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
The post holder will assist and support the Residence Manager and the Halls Management Team in the delivery of customer services in the Facilities Managed Halls of Residence. The role holder will be required to travel between the designated halls of residence, other University sites & other the halls of residence throughout London when necessary.
The Residence Receptionist will be expected to work flexible shifts and to work some weekends between July – September each year, subject to the business needs such as the departures and arrivals processes.
This is an exciting opportunity for someone wishing to deliver excellent customer service to enhance the student experience and to maintain the high quality standard of accommodation on offer in the University's Facilities Managed Halls of Residence.
The University of the Arts London is a higher education institution specialising in art, design, fashion and media, which is comprised of Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.
It is Europe's largest provider of education in art, design, fashion, communication and the performing arts which brings together over 19,000 students from over 100 different countries, including 2,250 further education students, 14,000 undergraduates and 2,700 postgraduate and research students.
Accommodation Services currently accommodates over 3200 students in 12 Halls of Residence located throughout London on fixed term tenancies. The department is comprised of Central Accommodation, Residential Operations, Communications & Marketing, Finance, the Social Programme and Commercial Summer Business. We are a vibrant multidisciplinary and diverse team, priding ourselves on innovation, high standards, customer focus and the student experience.
Required experience:
- Worked in a previous similar role.
- Good level of written and spoken English.
- Good IT / Microsoft package skills.
- Customer service experience.
- Polite and courteous.
Working hours: 20 hrs per week. Monday to Friday (4 - 8pm).
For more information and to apply, please visit Catch 22 jobs board.
Catch 22 have been appointed by UAL to manage the recruitment for this role. For all enquiries, please contact Jeanette Brown via email at jeanettebrown@c22.co.uk.
UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Candidates are advised to submit applications early.
