System Administrator (Cloud Platforms)

About us

Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research. IT Service and Operations manages the infrastructure and data platforms which underpin UCL's central IT services, including data centres, cloud compute and storage platforms, networks, telephony, communications and collaboration and enterprise applications. In addition, IT Service and Operations provides an End-to-end Service Management capability, ensuring UCL's IT services are relevant, responsive and resilient.

About the role

We are currently recruiting for a full time, Systems Administrator to join the Cloud Platforms team at UCL. This role will primarily focus on our data storage and backup services within the team. You will be part of the team providing technical expertise across the many platforms the team are responsible for including the virtual infrastructure, public cloud platforms, web platforms, load balancers, enterprise storage and backup infrastructure that supports UCL’s managed services. In this exciting role you will have plenty of opportunity to work on the broad range of technologies within the group. With a background in storage, backup and system administration you will use your experience and interests in IT to assist the wider team and help UCL to safeguard our services and data. In the event we get a high number of applications, we may close the advert early before the published closing date. As a minimum we will keep all adverts open for 2 weeks. Job Ref: B01-03055 Closing Date: 13-03-2023 – 23:59 (UK time)

About you

As a Systems Administrator, you have practical experience with data storage and backups in a service environment, preferably with a focus of automating activities from the outset. You will have a positive can-do attitude to join the team and get involved with the many aspects of the services we offer. You will be able to demonstrate an ability to manage problems through to resolution, often with uncertain and incomplete information, with an eye for detail and accuracy and an aptitude for analytical and logical methodologies. Additionally, along with experience of using your specialist knowledge to advise and support team members in technical activities in both project and operational environments, you also have an ability to adapt to changing technologies.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: · 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) · Additional 5 days’ annual leave purchase scheme · Defined benefit career average revalued earnings pension scheme (CARE) · Cycle to work scheme and season ticket loan · Immigration loan · Relocation scheme for certain posts · On-Site nursery · On-site gym · Enhanced maternity, paternity and adoption pay · Employee assistance programme: Staff Support Service · Discounted medical insurance. Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.