Software Engineer - Paid Search & Retargeting

LONDON (Soho) / REMOTE (UK Preferred)

About our company

Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.

We are is uniquely positioned to help hotels in their greatest time of need. The world class data set we’ve been building, combined with a new set of digital marketing tools has positioned us to accelerate our impact to Hoteliers.

With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe. As we gear up for our next stage of growth, now is an ideal time to join our fast-growth, well funded, technology business.

Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person. Come join us on our journey; be comfortable bringing your authentic self to work..Be you!

The Team

• A squad of 6 people responsible for building, growing and maintaining our newly launched Search Engine Marketing (SEM) product.
• Our team is small, empowered and autonomous: we own the strategy and actions we need to take to be successful.
• We’re using our vast proprietary data set consisting of price information and user behaviour to make relevant, efficient and effective SEM work for all hotels, from independents through to multinational chains.
• We embrace honest and open discussion. We truly value collaboration and are invested in maintaining a team that encourages everyone to contribute.
• We run daily standups, weekly planning and frequent retros and feedback sessions.
• We pair program full-time.
• We develop on trunk.
• At the end of each week, we join the rest of the company to showcase what we’ve accomplished and share our pride in the work we have done with our colleagues.
• This is an opportunity for someone to join at the early stage of product development. You'll have a lot of responsibility to define and shape the way that SEM campaigns are run at Triptease whilst driving success at the scale of thousands of individual hotels.

Where Are We

Our Product-Engineering team is mostly based in London, but we work with and are happy to consider remote candidates (UK Preferred). The team is remote-first, which means we conduct all team meetings on video calls. You can come into the Soho office or work from home, whatever works for you each day. We get together for social events as often as possible, both remote and in-person. We have a quarterly departmental meet-up where everyone comes to London for a couple of days to build alignment between squad development plans and to have fun together.

The Tech Stack

The Paid Search & Retargeting tech stack consists of TypeScript, Node.js, React, Docker, PostgreSQL, Google Cloud Run, BigQuery, Google Ads.

We frequently work together with other squads, all squads use a similar stack which is great for building up expertise and having other engineers to support you.

Requirements

• You are collaborative, open-minded, and looking to continue to develop your craft.
• You're comfortable with pair programming all day, every day.
• You are proud of the code you produce; it’s obvious, concise and rarely needs to be commented. You always like to leave the code better than you found it, and are experienced with refactoring techniques, in fact, it’s how you code every day.
• You see writing tests as an integral part of the development process and understand the benefit of writing code and tests in small increments.
• The applications you build are modular and functional.
• Excellent skills in developing a solution all the way from client-side through to server-side.
• You love learning and are comfortable taking on identifying and taking on new problems.
• You love shipping code and seeing how it performs in production and therefore are passionate about delivery pipelines, A/B testing, real-time analytics and monitoring tools like DataDog.
• You are customer-centric and work well with product managers.
• You have a solid understanding of HTTP and how the internet works.
• Knowledge of how to use tests to drive the design of the application.
• You are comfortable with continuous delivery.

Bonus Points for:

• Experience with data-led ad tech products, such as Google Ads or Facebook Ads
• You have an entrepreneurial streak, with some great examples of how you saw an opportunity and made it happen.
• Working in cross-functional teams practising XP and Kanban techniques.

Benefits

What's in it for you

Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working.

Pace. We’re growing. Get on board fast and be part of the journey. No two days are the same. You won’t get bored.
Having a real impact on an award-winning and fast-growing company, listed in The Sunday Times Tech Track 100.

• 25 Days holiday (rising to 26 on one year anniversary then 27 on your second anniversary)
• Pension - 4% employee contribution (minimum), 4% employer matched, plus 1% tax relief directly into your pension pot
• Share options
• Enhanced maternity & paternity leave
• Ben benefits* (£50 per month health and wellbeing budget) You can use this for gym membership, private healthcare, massages, therapy, cinema etc
• Learning budget - £250 per calendar year *
• Life Event leave (marriage, divorce, moving house, child’s first day at school, ceremony or graduation)
• Make a Difference (volunteering) day
• 10 "Discovery Days" per year to explore innovative ideas together with colleagues from around the business
• Cycle to Work*
• Tech Scheme*

• Subject to passing probation

We also offer...

• A shiny MacBook for all new starters
• Monthly remote and in-office socials
• Quarterly review socials
• Hybrid working
• Refer a Friend policy (£1000 for successful referrals)
• Monthly wellbeing day
• Weekly in-office breakfast and snacks
• Flexibility with childcare
• Charitable giving scheme

Our Operating Model & Culture

• In Product-Engineering, we hire people we trust, and then trust them to make their own choices on how they want to work, and how they want to reach a goal. This sounds simple but it requires a lot of investment in the right company culture. Our team is made up of autonomous squads who decide what they work on, how they work and within them have all the skills they need to complete their mission. That means we have no centralised teams (Ops, QA etc).
• We think that we are doing a good thing for hotels and guests and believe in our mission! We are working on a highly scaled platform that hotels use to build direct relationships with their customers and cut out middlemen. In terms of scale, our software operates on around 10k hotels and collects ~30M guest events a day, and growing. That's a big opportunity to positively impact a lot of people. And we could all use a bit of travel in our lives right now!
• We engage with our customers to validate assumptions and test new features. We like to go crazy deep on the problem. 'Start with the problem' is one of our three core principles, and beyond tools like FullStory, Intercom and Analytics that help us learn about users, each squad has friends in CS and Sales and even hoteliers themselves to help build that knowledge. Pandemic permitting, hotel visits and travel research budgets are also a big plus.
• We care deeply about diversity and inclusion. Within Prod-Eng we have a dedicated D&I squad who meet regularly to work on and propose actions to improve D&I within the team and wider biz. Outside of hiring activities, we work hard to foster an environment of psychological safety. We truly value collaboration and are invested in maintaining a team that encourages everyone to contribute.
• We optimise for learning. We regularly provide each other with feedback and reflect on the ways we work. We use Notion to bring efficient transparency and create a home for everything we do. We have initiatives like 'Discovery Days', 'Field Trips' and 'Coding Dojos' to bring new people together and create more learning and development opportunities.
• We celebrate our progress. At the end of each week, we join the rest of the company to showcase what we’ve accomplished and share our pride in the work we have done with our colleagues.

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Triptease is proud to be an equal opportunity employer with an active cross-functional 'diversity squad' devoted to addressing diversity challenges in the company and industry. We welcome applications from diverse and non-traditional backgrounds. Applicants will not be discriminated against on the basis of any protected characteristic(s) in terms of the Equality Act (2010).