Learning and Development Assistant

About us:

Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this.

What you’ll do:

The c2c HR team provides a fully comprehensive HR service to approx 700 employees across the business. They are seeking a motivated Learning & Development Assistant to support the Learning & Development Manager in all administration activities. The role will provide efficient, effective, professional, administrative support and help with the development and delivery of training programs and initiatives across the organisation.

There is an opportunity to achieve a Level 3 Diploma in Learning and Development if not already attained. It is expected that the post-holder will develop their skillset throughout the duration of the role and will be exposed to more areas of L&D as they progress.

Key accountabilities:

• To source details on learning and development interventions, in order to meet organisational, departmental and individual development needs.
• To arrange the booking of trainers, venues, travel, accommodation and facilities for learning and development events in compliance with ICO policies and procedures
• To communicate course requirements and details to delegates, facilities, trainers, and external suppliers within agreed timescales.
• To schedule staff to attend internal and external learning events to meet requirements and the wider learning and development strategy.
• To produce regular reports to update managers and staff on mandatory training requirements and staff training records.
• To maintain and update the Professional Qualifications tracker and Training Course tracker to accurately record all L&D activities.
• To assist with the administration of c2c's new e-learning platform ‘Access Learning’, including updating staff training records, answering staff queries, producing reports, collating feedback and liaising with the platform providers (Access).

What is takes:

The role requires an articulate individual who can build and maintain effective and strong relationships with internal/external stakeholders. This is key in supporting positive change in L&D policy and procedure adoption across c2c. The individual should:

• CIPD Level 3 Diploma in Learning & Development desirable (or willingness to undertake as an apprenticeship).
• Previous experience in the learning and development environment.
• Experience with Learning Management Systems – Data Entry and Full LMS Administration.
• Be able to use Microsoft 365 including MS Excel, Word, and Outlook
• An eye for detail with the ability to multi-task, work well under pressure and within a small team of two.
• Enthusiastic; willing to learn and responds well to guidance/ instruction
• Takes pride in their work; has good standards and is consistent
• Good work ethic: willing carry out tasks without being asked
• Basic time management skills
• Tidy and organised
• Highly punctual and reliable
• Good communication skills

What we offer:

• Attractive salary between £23,000.00 - £27,000.00 dependent on experience
• Final salary pension scheme
• 25 days plus all bank /public holidays recognised in England
• Free travel on c2c and discounted travel on other National Rail services
• Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits.

To apply for this vacancy, click on Apply Now

Let us know why we should choose you in your application/or cover letter. It's an important opportunity for you to showcase your skills and experience that make you the right candidate for the role.

Before you apply thoroughly read through the job description to ensure you're the right fit for the role and highlight specific ways your experience makes you an excellent candidate. Instead of sounding vague by simply stating you have the desired skill, give examples of how you have used these skills during your career.

Short listing will be carried out based on the information provided.

The closing date for this role is Sunday 23rd April 2023

We welcome applications from a diverse range of candidates regardless of background, disability, or gender as we strive to create workplaces that reflect the communities we serve.

Job Type: Full-time

Salary: £23,000.00-£27,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Free or subsidised travel
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you hold a Learning and Development qualification

Education:

• GCSE or equivalent (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London

Application deadline: 23/04/2023
Reference ID: REQ10110
Expected start date: 09/05/2023