Official Specifications
Role Overview & Mandate
Executive Summary
Service Delivery Centre Lead Company: Treliant Website:...
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Service Delivery Centre Lead
Company: Treliant
Website: www.treliant.com
Location: Belfast
Permanent/Contract: permanent
Who are we?
Treliant is a global consulting firm serving banks, mortgage originators and servicers, FinTechs, and other companies providing financial services. We are led by practitioners from the industry and the regulatory community who bring deep domain knowledge to help our clients drive business change and address the most pressing compliance, regulatory, and operational challenges.
We provide data-driven, technology-enabled advisory, implementation, and staffing solutions to the regulatory compliance, risk, financial crimes, and capital markets functions of our clients.
Founded in 2005, Treliant is headquartered in Washington, DC, with offices in New York, London, Belfast, Northern Ireland and Łódź, Poland. For more information visit www.treliant.com.
About the role
As EMEA SDC Lead you will be representing Treliant to the client with responsibility for client success, delivering P&L targets, and supporting the Treliant consultants working for you. This is a very exciting time to be joining Treliant with the opportunity to make significant improvements and contribute to our hypergrowth journey. While the scope the project will change as the project evolves, your duties & responsibilities will include:
Be the Treliant Senior EMEA representative in terms of engagement with internal and external stakeholder bodies, e.g. clients, industry participants, etc.
Develop operational processes in the SDC, e.g. reporting lines and management structure, ensuring effective management reporting lines are in place
Assisting Treliant Sales and Practice Leads to close new opportunities and renewals. This includes assisting with proposals and responding to RFPs
Responsible for Invest NI coordination and POC
Be the face of the Treliant SDC to the client. Own the delivery relationships, ensuring Treliant consultants are performing to the required standard and taking proactive remedial action where necessary. Depending on project specifics, own the Senior Governance aspect from the Treliant side
Coordination of SDC operations, Facilities management across SDC Locations.
Work with wider Operations teams to make sure resourcing needs are understood and planned for in terms of team sizes and skillsets, including interviewing of candidates and decisions on ultimately hiring consultants
Act as a conduit across all Business Units within the organization, ensuring effective communication channels across units and locations
Share accountability with the Practice Leads for career development of staff within the SDC; ensure talent is developed based on known & expected needs, and ensure Treliant’s career management processes are followed for practice staff (with support from Treliant HR)
Ultimate point of escalation for all SDC staff issues, helping to ensure adequate pastoral care elements are in place
Work with Treliant Operations and HR to ensure staff adhere to company policies
Manage the SDC P&L through resource mix, pricing, and sizing any bench
Be a key driver in developing Treliant wider SDC strategy, with a particular focus on future locations and skillsets
Who are we looking for?
Qualifications & Experience
Strong educational - Degree (Masters would be an advantage)
9 -12 years’ experience of working within Financial Services – Investment Banking, Global Markets or Financial Crime compliance
Experience of working in a similar role leading engagement
Desirables:
Excellent network of connections in the industry
Experience of running large-scale client engagements across multiple domains
Domain expertise in one of the following: Regulation, e.g., LIBOR/ Legal /KYC /Compliance / Risk/ IB Operations
Commercial awareness of business drivers behind Consulting services, especially in the financial environment
Experience in developing and mentoring junior staff
Why Treliant?
Career Development - We put an emphasis on personal and professional growth by providing all the training you’ll need to become a highly skilled Treliant consultant. Programs cover Finance, Regulatory, Technology, and Operational aspects of investment banking. On top of that, we also provide support in obtaining highly sought-after industry-recognised qualifications.
Clients – As a Treliant consultant, you will be working with some of the top clients in the financial services marketplace such as top tier Investment Banks. Our roles place you at the cutting edge of the projects on which you’ll be working, and giving you the opportunity to learn from, work with and build relationships with the very best within those companies.
Rewards – Treliant offers our permanent staff an excellent compensation package. View our full list of benefits here.
Core Values – Whether you are a Client or an employee, Treliant wants the best for you. All our relationships are based on our Core Values: Deliver Excellence, Constantly Innovate, Treasure Diversity, Be Nimble, Listen First, and Develop our People.
Diversity & Inclusion – Treliant is an Equal Opportunity Employer. Treliant, LLC is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, colour, religion, creed, national origin or ancestry, ethnicity, sex, pregnancy, sexual orientation, gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.
Right to Work
Treliant is not in the position to provide sponsorship for this current position and so applicants must be able to work in the United Kingdom without requiring sponsorship.
Please note, Treliant receive a high volume of applications for all roles. While we will endeavour to respond to all applicants, this is not always possible. Should you not receive a response to your application within 2 weeks, it is likely that you have been unsuccessful on this occasion. However, we would like to retain your details on our systems for 6 months and may contact you should another potentially suitable vacancy arise.
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