Assistant General Manager

CAN YOU BEAT THE WALL AND ARE UP FOR A NEW AND EXCITING CHALLENGE!

Could you be our next champion?!

Come and join us in our fantastic concept in Manchester Total Ninja

We’re on the lookout for an experienced Assistant General Manager who will scale new heights to make sure our Manchester venue 'beats the wall'!

If reading this is stirring your inner Ninja, read on….

Wanted: Assistant General Manager (Full-time) in Manchester

We are looking for an energetic, talented, enthusiastic, customer focused individual with excellent aptitude for operational management.

Our most successful Assistant General Managers are ones who put their people first because they get that their success depends upon having a strong team around them. Being a great coach, and providing on-going support to develop your large team, will come naturally to you. You will be responsible for your venues NPS, which means the delivery of outstanding customer service is critical.

Main Responsibilities:

• Customer Service—delivering outstanding customer service is critical
• Team Management—Management of the team on shift, rota, delegation of tasks, team meetings and one to one reviews.
• People Development and Training—lead the recruitment, induction and training of all employees. Promote the group Vision, Mission and Values as part of the on-going team development.
• Health and Safety Compliance—to provide a safe and fun Ninja experience, while ensuring that our company policies, procedures and guidance are always adhered to. Continuously monitor Health and Safety.
• Financial controls—review performance, analyse results and report the metrics, whilst looking for enhancements
• Operational Management—to ensure smooth running of the venue whilst completing opening and closing shifts.
• Problem solving ability to think on your feet and confidence decision maker

Pay, Perks and Benefits

• Training and Professional Development Opportunities.
• Career progression opportunities.
• A friendly and helpful Support Team.
• A network of experienced GM and AGM’s who are always happy to help

Company Description:

• Ninja Leisure Limited is a subsidiary company of Burhill Group, with venues in Sheffield, Southampton, Milton Keynes and Swansea! We are an equal opportunities employer.

Job Type: Full-time

Salary: £26,000.00-£28,000.00 per year

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• MANCHESTER: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Manchester AGM