Learning & Development Coordinator

Tilbury Douglas Construction is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, highways, justice, defence, aviation, water and environment. We are headquartered in the UK and have a workforce of circa 1,200 highly experienced colleagues.

It is our people that make Tilbury Douglas Construction a success. We believe that our inclusive culture encourages new ways of thinking, enabling us to innovate whilst maintaining our resilience. We value and celebrate all individual differences and look forward to receiving your application.

We offer a competitive salary attached to this role and a variety of company benefits also. Please see the benefits section below.

Performance & Development Coordinator

Role Summary

You will be supporting the Learning & Development team to deliver the right training to the right people at the right time. Through the co-ordination of training courses and delivery of key projects and initiatives the role will ensure effective delivery of training provision for the business.

As Performance & Development Coordinator, you will have responsibility for the coordination and delivery of a range of learning and development activities and projects as directed by the Resourcing, Performance and Development Manager, as well as ensuring the development and maintenance of robust learning and development systems and processes. These will include Learning & Development project management tracking and reporting, Learning Management System content management and administration, curriculum development and maintenance, dealing with general learning and development queries and supporting the provision of management information.

Location: This role will be based 3 days a week from the Head Office in Birmingham (Trinity Park, B37 7ES) and 2 days from home. Occasional travel will be required to other Tilbury Douglas offices.

What you will be doing

• Scheduling of training courses and events to ensure the training plan is delivered in the training year
• Assist with the creation, implementation and administration of e-learning courses
• Assist with the effective claiming of CITB grants
• Source training materials and external training providers where required
• Manage the relationship with external training providers ensuring best value
• Review internal training offering, ensuring it is fit for purpose & make recommendations for improvements
• Assist with the development of tools and resources to promote the learning & development offering i.e. Intranet, Learning Directory
• Provide cover for the wider HR team through periods of absence and annual leave
• Support and contribute to business wide initiatives
• Maintain effective relationships across the business, working with colleagues to ensure high levels of engagement and a high quality of service is offered to our clients and stakeholders alike
• Support with L&D logistics and activity planning
• Supporting the performance development scheme process
• In conjunction with the wider L&D Team, support the creation and administration of the mandatory training calendar, deal with cancellations or extra courses required while maximising attendance
• Develop and support the implementation of changes and processes when required to support business and department growth
• Update monthly and quarterly reports as required
• Take a pro-active approach to the management of data, ensuring its accuracy, looking for opportunities to improve it, as well as analysing and manipulating the data to make informed decisions on solutions and services we provide

What we will need from you

• Experience of administrating and implementing training courses
• Previous experience in e-learning would be advantageous
• Excellent written and verbal communication skills
• Proficient in the use of Microsoft applications including: Word, Excel, PowerPoint, OneDrive, Teams
• Ability to deal efficiently and effectively with a wide range of learning and development related enquiries
• Able to organise and plan own workload and use initiative to problem solve
• High levels of accuracy and attention to detail and able to meet agreed targets and deadlines
• Excellent customer service skills
• Ability to produce numerical data, tables, charts etc
• Confident and professional consistently when dealing with all customers internal and external via phone and email
• Ability to work under pressure while maintaining high standards
• Willingness to undertake relevant development
• Demonstrates flexibility to adapt to changing needs and environments
• An understanding and or direct experience of the Construction sector (desirable)
• Level 3 or above CIPD qualification (desirable)

What you can expect in return

• Competitive salary
• 26 days annual leave (with the opportunity to buy or sell up to 3 days holiday)
• 3 additional long service days achieved after 3, 7 and 10 years
• Private medical insurance for yourself (with the option to buy family cover)
• Life Assurance
• Defined contribution pension scheme matched up to 8%
• Enhanced maternity, paternity and parental leave
• 2 days volunteering opportunities
• Flexible and Agile working (dependent on your role)
• Employee Assistance Programme – including financial advice and guidance.
• Professional membership fees
• Perks at Work Employee discount scheme offering discounts on a range of categories such as electronics, home appliances, food & groceries, car buying, travel, fitness and more
• Flexible Benefits scheme which includes the opportunity to purchase benefits such as:

• Critical illness insurance (with option to purchase for your partner)
• Dental Insurance
• Travel insurance
• Bike to work scheme
• Retail vouchers/payroll giving/activity pass for top leisure attractions

We look forward to receiving your application!