Role Overview & Mandate
Executive Summary
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry out their role.
Excluding retail, core hours at Three are between 1000 and 1600, with operating hours between 0800 and 1830. This allows employees to have a start time between 0800 and 1000 and finish time between 1600 and 1830
Responsibilities:
- Transactional administration support
- Provide basic people policies and process advice, for example new starters and right to work
- Subject Matter expert on key employee life cycle processes: starters, movers, recognition schemes
- Supporting team KPIs, providing first contact resolution where possible and maintaining SLA on volume transactions
- Encourage self-service around the various policies, processes and people systems
- Continuous process reviews, applying insights to make recommendations for new ideas and ways of working
- Up-skilling self and others in line with business and legislative changes
- Input data accurately and promptly across numerous people systems ensuring compliance with data protection
- Champion company brand values and culture
- Project support as required, responding quickly and effectively to requests from others
