Role Overview & Mandate
Executive Summary
Job Description – Customer ServicesOur CompanyThe Panel Company (www.panelcompany.co.uk) is the leading retailer...
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Job Description – Customer Services
Our Company
The Panel Company (www.panelcompany.co.uk) is the leading retailer of shower panels in the UK. We are still a small company though with a small company ethos – we respect and value everyone in the business and pride ourselves on being a great place to work. We promote from within (the Managing Director applied to drive one of the vans 5 years ago!) and as we’re growing consistently at over 40% per annum new challenges and opportunities always arise.
The Role
We are looking for a new member of the team to operate primarily in customer services, responding to in-coming phone calls and resolving customer issues and managing orders. With training this role will expand into serving customers and wider administration relating to supporting the logistics team and the management team. There is plenty of scope for progression in our fast growing company.
The Candidate
A good team player with a great attitude with customers. As the front face of the company your role is key in delivering customer satisfaction and delivering our brand values.
Job Types: Full-time, Permanent
Salary: £20,000.00-£22,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: JJL2
