Merchandising and Wholesale Assistant

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

This is an exciting opportunity for an experienced merchandising assistant who is organised and detailed-oriented with strong communication and teamwork skills. The role will support the Merchandising Team in delivering growth across all the revenue streams within Retail.

The Natural History Museum’s Retail business is a critical source of income for the Museum and supports vital work in helping people and planet thrive, including the work of over 300 scientists.

The Retail business is split across 3 permanent onsite shops and additional temporary ones for exhibitions, an expanding online business and wholesale operation.

The role will cover all product ranges including books, toys, clothing, homeware, jewellery, stationery and souvenir gifts.

You will work with the buying and operation teams to assist with merchandising matters and manage relationships with external suppliers to establish an effective supply chain. There is also the opportunity to work with other departments across the Museum.

The position reports into the Merchandising Manager and is hybrid, with at least one day per week to be based at the Museum in South Kensington.

About you

You have a minimum of 1 years’ experience working in a similar role in High Street and/or Heritage retail, can demonstrate good analytical skills and are commercially focused.

You are comfortable working in a fast paced, multi-project environment and can clearly communicate ideas and issues and find solutions which align with the Retail and overall Museum strategy.

You will have good organisational and time management skills to effectively prioritise work responsibilities to achieve deadlines.

You have strong attention to detail and the ability to find your own ways of working with systems to process and analyse data.

You love working as part of a team and can communicate across internal teams and departments as well as external suppliers.

You are confident using merchandising and reporting systems and have good knowledge of MS Excel.

If that sounds like you, please apply online on the Natural History Museum’s careers portal, at https://careers.nhm.ac.uk/

Job Types: Full-time, Permanent

Salary: £27,231.00 per year

Benefits:

• Canteen
• Company pension
• Employee discount
• Gym membership
• On-site gym
• Sick pay
• Store discount

Schedule:

• Flexitime
• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• retail: 1 year (preferred)
• Stock taking: 1 year (preferred)

Licence/Certification:

• Driving (preferred)

Work Location: One location

Application deadline: 21/04/2023
Reference ID: Merchandising & Wholesale Assistant