Benefits Advisor / Cynghorydd Budd-Daliadau - Full Time, Permanent

Full Time (35 hours per week worked flexibly)

Job Share opportunity can be considered for those seeking to work this role on a part time basis.

Your core working hours are 11am to 3pm and you can operate between 7am – 9pm. That means you’ve the opportunity to manage your hours around our core times to fit in with your work and lifestyle commitments.

Work locations: Home (main) / Cardiff Head Office (occasional)

Working mainly from home you may need to travel to our Cardiff City Centre Head Office as the job requires on an ad-hoc basis such as team meetings. Although we love to see our people work in the office as much as they are able to we don’t set regular and weekly office days as we know how important flexibility is to all of us.

Your Staff Benefits:

When you join ‘US’ at Tenovus Cancer Care you’ll benefit from:

• Flexible working arrangements to help you achieve your best at work and manage other areas of your life effectively
• Your Birthday off work as an additional holiday once you’ve been here for 12 months
• A generous 35 days annual leave including public holidays that increases with length of service.
• Opportunity to buy up to 10 days of additional annual leave per year
• An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
• Occupational sick pay
• Contributory pension scheme

Interview: We’ll invite successful applicants to interview at our Head Office in Cardiff City Centre…it’s really close to Cardiff Castle and the Principality Stadium. Candidates should be available to interview the week commencing 22nd May.

Closing Date: Sunday May 14th

Please submit your application soon. Sometimes we close our adverts early if we receive sufficient and quality applications and we don’t want you to miss out.

Join Us!

If you’d love to work for Wales leading cancer charity, are looking for an employer where flexibility and people are important and want to boost your current Welfare & Benefits Advice and career options we’d love to hear from you.

Supporting over 1600 clients our Benefits Advice team anticipate supporting lots more people. It means that with your expert advice and knowledge you can make a huge difference directly to people affected by cancer across Wales when it’s needed most. This is a frontline role engaging directly with our clients and the successful candidate will be required to undertake an Enhanced DBS check.

What you'll need to succeed

You’re already a confident Benefits Advisor so you know what it takes to listen and gather the key information you need to help and advise in the best way. You’ve the right balance of people and communication skills to understand and explain things properly to our services users. You’ve a logical and organised approach to managing your work and handle a mixture of the more complex or simple caseloads effectively. And, you’ll have experience of liaising with the DWP, local authorities, Tribunal Service and other organisations to resolve individual issues.

We’d love to get your application if you’ve this experience working or volunteering in this type of job already providing quality advice and support to service users.

To be considered your CV should demonstrate you match our Person Specification requirements in having:

• Previous or relevant experience of working in a Welfare Benefits role with practical experience of liaising and negotiating with the DWP/HRMC/Local Authorities and so forth
• Up to date knowledge & ability to reference Government legislation & policy development

About us

More people than ever are living with cancer in Wales, with around 20,000 people diagnosed every year.

We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.

Together with our inspiring community of staff, volunteers, and supporters, we’re determined to be here for everyone affected today, tomorrow, and beyond.

Recruitment Process

Please apply with your CV and covering letter addressing the criteria stated in the Person Specification via the Tenovus Cancer Care website’s Work for us page by the 14th May.

Please submit your application soon. Sometimes we close our adverts early if we receive sufficient and quality applications and we don’t want you to miss out.

You can also visit our Work for us pages that give you more information and a copy of the job description and person specification can be found here:

https://www.tenovuscancercare.org.uk/media/snzhimc1/benefits-advisor-job-description.pdf

Tenovus Cancer Care is committed to encouraging equality and diversity and are looking to broaden the diversity of our staff so welcome applications from people from underrepresented backgrounds to better reflect the communities we serve. We are proud to be a Disability Confident employer which means that our recruitment process is fully inclusive of all physical and mental disabilities and we’ll make adjustments as needed throughout our process.

If we can support you with your application at all please contact us at people@tenovuscancercare.org.uk

If you are looking for your next career challenge, we'd love to hear from you.