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United Kingdom (UK) 🛡️ UK Work Eligibility 💼 College / University
Teesside University - Customer Service Assistant
Teesside University ✓ Verified Employer

Customer Service Assistant

Verified Base Compensation
£21,068 - £21,299 / year
£1,756 - £1,775 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside. What we offer...

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Verified by ApexHire Intelligence Desk Active Audit

Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

Every member of our University is part of the inspiring, supportive, and caring community known as Team Teesside.

What we offer you:

  • A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3 and 5 years’ service respectively, plus bank holidays
  • Additional leave over the Christmas and New Year period during the Christmas closure
  • Special leave to support a range of circumstances
  • Hybrid working arrangements: 40% working from home and 60% on campus
  • A variety of provision to support staff with personal development and recognition
  • A range of family friendly benefits
  • An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources

We are looking for someone who is passionate about delivering excellent customer service and who would put our enquirers, applicants and students first to ensure we deliver a professional and customer focussed admissions experience. Attention to detail is also important to ensure our data entry is accurate. If after reading the job description and person specification, this sounds like the perfect role for you, we'd love to hear from you.

This post is available on a full-time, job share or flexible working basis. (If you wish to apply on a job share or flexible working basis you must state this on your application).

If you are shortlisted, your interview will take place in person.

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Compensation Analytics

Estimated Take-Home Pay

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Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £21,068 - £21,299
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1,405 - £1,384 / mo
Regional Economics

Cost of Living (Middlesbrough, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
🛂
Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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