Role Overview & Mandate
Executive Summary
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service...
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
HOW YOU WILL MAKE A DIFFERENCE
About you:
Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for patient safety, working within infection prevention and working alongside sales teams? If so, then a career with STERIS in our clinical team could be a great fit for you.
About Us:
At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.
We are currently recruiting for a Clinical Specialist vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through customer relationships.
WHAT YOU WILL DO
The main focus of this role is to provide clinical, infection control and technical support to customers. It is a varied role and will include the development and delivery of training programmes as required as well as offering advice and support to external and internal Stakeholders on portfolio and reprocessing applications in Endoscopy Units, Central reprocessing units and Theatre settings. Other responsibilities will include but are not limited to:
- Providing advice, support and technical advice for end users and decontamination stakeholders.
- Liaise with Sales Team regarding technical queries/problems involving products.
- Providing training for customers and sales staff.
- Visiting hospitals throughout the UK providing training, advice, technical support and customer care visits as required .
- Provide clinical expertise to customer base, sales force and customer services with strong emphasis on best practice and best standard of care.
- Design and deliver training programmes and support tools to customers, prospective customers and relevant stakeholders.
- Conduct in-service education/Operator Training Programmes when necessary and support sales representatives with in-service when possible and requested.
- Troubleshooting clinical issues in customer accounts.
- Assist sales representatives with clinical expertise, as a part of the sales process, and supply after sales education and support.
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.
STERIS strives to be an Equal Opportunity Employer.
