Official Specifications
Role Overview & Mandate
Executive Summary
Our Assistant Store Managers contribute to Starbucks success by creating and delivering an amazing Starbucks Experience for our...
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Our Assistant Store Managers contribute to Starbucks success by creating and delivering an amazing Starbucks Experience for our customers and partners. You’ll be a passionate ambassador for Starbucks and will live and champion our mission and values whilst embracing our unique coffee culture.
Our Ideal Partner
As a people focused leader you will support the store manager by developing and motivating your store partners to maintain highest possible standards. You’ll delegate and communicate effectively and provide coaching to enable your team to create inspiring customer moments.
You will have experience of leading and motivating a team in a fast paced hospitality or retail environment. As an experienced manager you will be able to review the store KPIs and identify opportunities to drive the business forward. You’ll have a high level of spoken English and be available to work flexible hours including early mornings, evenings and weekends.
Our Culture
By bringing people together over coffee, Starbucks has become one of the world’s best-known and best-loved companies. Working at Starbucks is a lot like working with your friends. When you work here, you’re not an “employee” – we call ourselves “partners” because we believe in shared common goals and mutual success. We’re dedicated to serving ethically sourced coffee, caring for the environment and giving back to the communities where we do business.
Our Partner Benefits include:
- Flexible working hours
- Up to 28 days holiday
- 50% off food during working hours
- Partner beverage while on shift
- 30% off anything after work
- Free bag of coffee or box of tea every week for you to enjoy at home
- Starbucks shares
- Pension scheme
- Life assurance
- Enhanced sickness, maternity and paternity leave
- Bonus Scheme
- Cycle to work scheme
- A range of discounted benefits on high street vouchers, travel insurance, reductions on theatre tickets and entertainments, child care vouchers and much more
- Opportunity to be involved in local community projects
- Continuous development and professional training
We offer the opportunity to be connected to something bigger and become the very best you can be.
It’s all here for you.
- Experience of managing people and teams, in a retail environment
- Effective problem solving/decision making skills
- Proven ability to develop and grow both a team and business
- Well organised, detail oriented with the ability to multi-task
- Able to effectively prioritise and delegate
- Ideally, GSCE pass grade or above in English and Maths – must be numerate, however relevant experience outweighs academic qualifications
- Proficient on a computer with experience using programs such as Microsoft Word, Excel & Outlook
- Strong verbal and written English language skills
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