Campus Safety and Security Officer (Nights)

About the Role

Staffordshire University is recruiting a Security Officer (Nights) to join their busy Campus Security team in Stoke.

The role works on a shift basis and we require a degree of flexibility as this role is part of a 24/7, 365-day service. The core shift hours for this role are between 8pm – 6am, 7 days a week. Rota will vary in shift length due to operational needs.

The team plays a pivotal role in the safety and wellbeing of students, staff and visitors to the University, as well as providing 24-hour security services. Most importantly, we provide welfare support for students, working closely with wellbeing and other services across the university through our 24- hour provision. The role is fast paced and responsive, with no two days being the same. You will play a key role in developing and fostering relationships with everyone on campus, for us to maintain a safe and secure environment. In return we can offer you a generous benefits package including enhanced annual leave entitlement, a comprehensive training package and private pension.

Successful candidates will ideally have previous security experience, however the ability to provide an excellent student experience is paramount so applications from individuals with relevant experience outside of the security sector are welcomed. We require exceptional levels of customer service, the ability to be diplomatic in conflict and empathise with individuals from a variety of backgrounds. You must have the ability to work in sometimes challenging situations, remaining calm and acting effectively. You will be a positive and motivating individual, and a committed team player, but with the ability to work independently and on your own initiative. You must be comfortable with technology and computer literate as we are a digital university. As a team we go beyond the traditional security boundaries and as an individual you must be highly skilled and flexible to deal with this challenging and varied role. The ability to embrace change is a must. As a university we consider the right attitudes and behaviours are just as important as experience and skill.

Our department philosophy is to keep our customers at the heart of everything we do, and we expect our staff to uphold our values of “Diligent, Kind and Excellent” at all times, linking into the University’s overall vision, strategy and values.

Who is Staffordshire University?

Staffordshire University is an award-winning institution with over 100 years’ experience in delivering excellent higher education. Our main Stoke-on-Trent campus is located in the heart of the UK, with Centres of Excellence located in the towns of Stafford and Shrewsbury.

After a highly successful year in 2019, which included entering THE World University rankings for the first time, securing TEF Gold, and climbing in all the league tables, our University has constantly expanded its physical presence through new and industry-leading building developments and facilities. Looking towards our 2030 strategy, we are now transforming specific business processes to improve the student experience and integrate a wider feeling of inclusion and safety for our on-campus community.

Rewards and Benefits

In return for your dedication we have a competitive benefits package available

• Competitive incremental rates of Pay
• 32 days Annual Leave plus 11 days Bank Holiday and Discretionary days
• Excellent Pension Scheme
• Access to continued professional and personal development
• An opportunity to become part of the wider University community
• Access to an Employee Assistance Programme
• Discounted Health & Fitness Facilities on site at the Stoke Campus
• Discounted Travel by Rail or Bus, with the option of season tickets loans

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.

Job Types: Full-time, Permanent

Salary: £23,149.00-£25,948.00 per year

Schedule:

• Night shift

Work Location: In person

Reference ID: ECS04-23-R2