Role Overview & Mandate
Executive Summary
Receptionist / Administrator Receptionist / Administrator | competitive salary plus excellent benefits |...
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Receptionist / Administrator
Receptionist / Administrator | competitive salary plus excellent benefits | Spire Liverpool Hospital | Full-Time – 37.5 hours per week
Spire Liverpool Hospital have an exciting opportunity for a Receptionist / Administrator to join our team on a Full Time basis. To act as a Spire ambassador, delivering a high quality patient experience.
Duties and Responsibilities
To work within the Allied Services Department providing administrative and reception services, liaising closely with the Imaging and Physiotherapy clinical staff.
- Welcoming, registering, including the accurate collection of credit card details and patient information.
- Communicating with patients, consultants and hospital teams as required in a warm, professional and caring manner and in such a way as to provide confidence.
- Taking payment prior to imaging procedures for self-funding patients.
- Cash handling strictly within the parameters of the ‘Handling Cash Policy'.
- Discharge of patients onto computer system ensuring accuracy of all information.
- Manage the departmental telephones in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Undertake various administrative duties as required including booking appointments, data collection, issuing of reports.
Who we're looking for
Essential
- A personable individual with the ability to work on own initiative as well as part of a team
- Good basic PC skills, including Word, Excel and Outlook
- Excellent customer service skills
- High degree of accuracy in administration
- Great communication skills at all levels
- Experience in a customer service environment
- Experience with information management systems
- Switchboard experience desirable
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you' reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About Us: Welcome to Spire Healthcare Careers - Here at Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. Everything we do works towards one vision; to provide the best care possible. We’re committed to looking after people, both patients and staff. Join us, and you’ll receive a warm welcome.
Who are we? - A profitable, successful business led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.
About the Team: Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we're specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we're committed to looking after you and your health.
