Role Overview & Mandate
Executive Summary
Company Sopra Banking Software works with more than 1,500 banks, building societies and specialized...
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Company
Sopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. We help them to develop, deliver and operationalise their digital transformation strategies. Using our suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients.
Function
The role of a Product Consultant is to implement and support of our solutions from pre-sales through to go live and beyond to ensure our clients are making the best use of the functionality available to maximise efficiencies. Time will be a mix of remote and office based working, split between our offices (Sheffield, London, or Dunstable), home working and client sites (based throughout the UK).
A key responsibility of the Product Consultant is to understand the clients’ current and target business processes, then help to refine their requirements and deliver the solution proposition. This will cover a wide range of assignments, including:
Subject Matter Expert in Sopra Banking Software product set, recommending product or business solutions within your discipline
Understand the needs of the client and proactively offer assistance within the scope of the projects, defining and documenting configuration requirements and associated technical solutions
Implement software configuration in line with client requirements, working with senior colleagues, product managers and development teams to deliver solutions and highlight functionality gaps
Consult on underlying data model, with the ability to carry out field mapping activities in relation to external integrations and APIs
Follow defined consultancy methodology ensuring consistency and traceability of approach
Knowledge transfer to both customers and colleagues in order to share product information and best practice
Profile
Desired candidate profile
We are interested in hearing from you if you have a good proportion of the following attributes:
Experience working within a software solutions provider or, in software implementation/upgrade projects, ideally within the Financial Services sector
Good working knowledge of mortgage and savings operations within the UK (origination and servicing), including regulation and best industry business practice
Experience of working on large scale data and systems migration projects
Confidence in a client facing role, including workshop facilitation and undertaking customer demonstrations
Good working knowledge of relational databases, including SQL (Oracle an advantage)
An understanding of APIs, Web services and Cloud technologies
A willingness to learn new skills and keep abreast of advances within the mortgages and savings domain
Ability to deal with complex problems and suggest innovative solutions
Strong verbal and written communication skills
Self-motivated and able to manage own workload and priorities
Ability to work independently and as part of a team
Offer
By joining the Sopra Banking Software team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including a 6% pension contribution, employee share scheme (buy one get one free), an option to buy or sell holiday days, medical insurance, critical illness cover, a health cash plan, and we offer flexible working arrangements to all employees, plus many more excellent benefits.
We offer flexible – hybrid working model of 2 days in office and 3 days working from home. All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working.
At Sopra Banking Software, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences, we value diversity at our company and do not discriminate on the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status. All personal information will be treated as confidential according to the Employment Equality act.
As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team.
