Role Overview & Mandate
Executive Summary
Overview: Site/Application Reliability Engineer As a Site Reliability Engineer, you will help the different parts of our...
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Site/Application Reliability Engineer
As a Site Reliability Engineer, you will help the different parts of our organization to work together through better communication and collaboration. In conjunction with our Service Delivery Engineers, you will help to build out the appropriate Service Level Objectives (SLOs) and Service Level Indicators (SLIs). You will be accountable for promoting and driving automation, promoting frequent releases, continually updating the product, and keeping team members on their toes about new and relevant technology.
At SITA, we are meeting the new needs of travel…today! Are you ready to join us?
What you will do:
- Safeguard, support, and advance the software and systems you are responsible for
- Proactively monitor capacity, performance, latency, and availability of the products you support
- Increase the reliability and efficiency of the products you support
- Shape and deliver cloud migration strategies for the products you support
- Own log and secret management, project dockerization, and continuous integration and delivery pipelines for the products you support
- Ensure consistent adoption of monitoring and observability tooling and methods across the organization
- Collaborate with development, infrastructure, operations, and support teams to achieve the above objectives
- Minimum 2-3 years of experience as an SRE
- Strong IT software development background in an engineering context with expertise in production-related technologies and strong coding experience
- Experience with containerization (e.g., Docker, Kubernetes) and CI/CD pipelines and tools (AWS, Jenkins, Ansible, Terraform, GitLab)
- Proficiency in automation and scripting
- Strong understanding of monitoring and observability, including Dynatrace experience
- Experience in defining/refining SLOs for system reliability
- Strong experience with Microsoft Azure
- Familiarity with DevOps practices/principles
- Collaboration skills to work effectively with cross-functional teams
- Excellent communication skills, written and verbal
- Mentoring and coaching skills
- People-centric mindset
What we offer
SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
Welcome to SITA
SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
