Official Specifications
Role Overview & Mandate
Executive Summary
Digital Technology Services Directorate (DTS) is recruiting for IT Analysts to join the IT Support Team. The IT Support Team sits within...
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Digital Technology Services Directorate (DTS) is recruiting for IT Analysts to join the IT Support Team. The IT Support Team sits within the Digital Technology Services Directorate. Our Digital Technology Service has been configured not only to deliver excellent IT services, but also to drive major IT development and change. It is a large service focused on enabling, implementing, and supporting a wide range of technology to meet the needs of the University Community.
You can find out more about working within Digital technology Services from Bailey Gleeson – Infrastructure Analyst here.
As an IT Support Analyst, you will deliver a proactive and efficient IT Support service, responding to requests for technical advice including the delivery of first and second line customer support, within agreed resolution targets.
We are looking for candidates with experience of carrying out IT solution support activities, as well as knowledge of various types of IT hardware and software. It is essential that Candidates have the willingness and ability to work weekends and evenings subject to business needs.
For this job we particularly welcome applications from minority ethnic applicants who are underrepresented in this area/ this type of job at Sheffield Hallam.
The University is unable to sponsor the employment of international applicants in this role.
Our benefits
We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. To find out more, please visit The Hallam Deal: Your Benefits.
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