Product Manager

Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…

Rewards and benefits

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies

• Defined pension contribution scheme

• Generous bonus and/or commission scheme

• Enviable team member discount including sale previews and double discount days

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment

• Subsidised gym memberships

• Annual travel pass and cycle-to-work schemes

• A sustainable car salary sacrifice scheme

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance

• Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail…

Role Responsibility

Product manager is a demanding position, you need to understand the vision of a product from the point of view of customer, end user or stakeholders.

Reporting into the Senior Product Manager and working closely with the business and the tech team creating and elaborating comprehensible user stories which can be effectively prioritized, estimated, and developed.

As a Product Manager you will:

• Help create and maintain the Product backlog, ensuring there is always enough well defined and prioritised stories for development

• Write user stories working with the business and tech teams to ensure the correct requirements and detail is captured.

• Work with the tech teams to ensure wider dependencies and implications for changes are understood, building a clear understanding of our technical architecture.

• Ensure all features in the backlog are prioritised before starting a sprint giving the team and stakeholders a clear understanding of the MVP.

• Clearly communicate the Business Requirements to the team.

• Be the ‘go to’ person within your squad for all queries and questions about your product

• Helping the Scrum Master organize Sprint Review Meetings and attend Sprint Planning meetings.

• Build and maintain relationships with your key stakeholders.

• Work closely with Digital Analytics to make sure that all user feedback and analysis are incorporated within the user experience of the site

• Ensure the continuity of design and user experience across the entire product

• Look out for market trends and get feedback from stakeholders or customers.

The Ideal Candidate

• Project/product development experience, a thorough understanding of the complete product life cycle

• Confident working in an agile environment

• Highly organised, motivated, and able to work well as part of a close team

• Articulate and confident communicator across all business levels

• Experience in writing clear and succinct user stories

• Confident in adjusting scope to meet business deadlines

• A technical knowledge of web applications would be desirable but not essential

• Strong team player with excellent communication and interpersonal skills.

• Ability to work in a fast paced, dynamic environment and to tight deadline.

• A passion for problem solving and creative thinking

About the Company

Everyone is welcome

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Selfridges