Waiters/Waitress

The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings.

If you are looking for a unique venue away from the hustle and bustle of the City, The Barbican Conservatory provides a botanical oasis famous for its cascading plants, high glass roof and tranquil fish pools making it a wonderful space to entertain guests.

As a Waiter/Waitress you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue.
• Discount off overnight stays in London
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Searcys are looking to grow their team at the Barbican Arts Centre and are currently looking for personable individuals to join our waiting team to assist with the restaurant service.

Job Type: Full Time

Hourly Rate: £12.85ph

Key Responsibilities:

• Provide exceptional customer service, whilst carrying out all duties related to the job
• To successfully participate in the delivery of all food and beverage services
• Take part in the setup of all tables and required equipment
• Take orders and process payment
• Abide by company policies and departmental procedures/trainings
• To be able to solve any customer service related problem
• Liaise with key people in all necessary areas (kitchen, floor, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards set by the managers
• Deal effectively and courteously with customer requests, and to refer them to the line manager, if necessary
• To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcys Health & Safety Policy
• To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations and any other reasonable request of Senior Management

• Excellent communication skills
• Hands on and proactive approach
• Able to work autonomously and as part of a team
• Passion for food and beverage
• Excellent time management
• Strong organisational skills

Searcys is the longest-running independent catering company in Britain, and last year has celebrated an inspirational 175th year anniversary. We have been fortunate to be acknowledged by the industry and won Events Caterer of the Year 2022 at the prestigious Cateys.

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins Searcys will attend our induction where they learn more about us and be supported throughout their journey with us. We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.