Role Overview & Mandate
Executive Summary
About The Role**Please Note: Due to an unprecedented amount of interest in working for us this year, we are now closed...
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About The Role
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Please Note: Due to an unprecedented amount of interest in working for us this year, we are now closed for Cashier applicants. You are still welcome to apply as we may re-open later in the season. Should you have any questions then please email us at recruitment@scudamores.com
Founded in 1910 Scudamore's is Cambridge's premier punt tour and boat hire company, and we are all about creating unforgettable memories for our visitors.
We are now seeking friendly Cashier and Customer Service Representatives, and we would love to hear from you if you are keen to join our close-knit, hardworking team! You will be responsible for handling transactions, providing excellent customer service and ensuring the smooth operation of our punting business.
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We are open all year around and operate a rolling recruitment programme, with full and part time roles on offer. No experience is necessary as full training is provided, with regular training courses running every month.
What's involved?
As a Cashier at Scudamore’s you will act as a host to our guests on station, ensuring they feel looked after and valued. Your duties will be varied, but ultimately your role is about 4 main things:-
- Operating a welcoming, efficient and courteous ticketing and information service.
- Bringing a high level of accuracy and security to payment handling and station administration.
- Keeping track of the tour schedule and self-hire craft as well as helping customers to board and disembark.
- Maintaining a safe working environment for all.
What’s on offer?
- Competitive pay, based on an hourly rate and shared sales commission. Cashiers can expect to earn an average of £10.50 to £11.50 per hour.
- Flexible working, with both full-time, part-time and weekend hours available. You are in charge of your work pattern and are free to work around other commitments
- 28 days’ paid holiday per annum (pro rata for part-time staff) and pension contributions.
- Fantastic career progression opportunities into Cashier Trainer, Station Manager, Bookings Administrator and River Tour Guide positions.
- Our paid training course is the gold standard for punting operators in Cambridge. Ongoing mentoring is available from our dedicated training team
- Based at beautiful Cambridge city centre locations.
- Regular social events including parties and staff award nights.
About You
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What makes you a Scudamore’s Cashier?
A Cashier serving Scudamore’s is always working on behalf of our clients and working together with other team members. To successfully fill this role requires the following aptitudes, behaviours and skills:-
- You enjoy engaging with people and take pride in providing outstanding customer service.
- You have friendly personality and can build rapport with customers and colleagues alike.
- You are quick to apply new skills but will accept help from team members when required.
- You are proactive, reliable and diligent.
- You are comfortable working outdoors and around water.
What availability do I need?
This is entirely up to you! We’re open all year around and offer both full-time and part-time hours. Some of our staff work full-time all year round, whilst others with family, study or other job commitments come to us mainly at weekends or during holiday periods.
About Scudamore's:
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Need to know
We operate an equal opportunities policy and recruit only on the basis of work criteria and individual merit. By law we are required to ensure that anyone taking up employment at Scudamore's has a legal right to work in the UK and you will be required to demonstrate this.
Job Types: Full-time, Part-time
Salary: £10.50-£11.50 per hour
