Official Specifications
Role Overview & Mandate
Executive Summary
Description Are you great at making people feel comfortable? Fancy being in a room...
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Description
Are you great at making people feel comfortable?
Fancy being in a room full of comfy sofas every day?
Would you like to help our amazing customers to create a home they love?
If the answer is ‘yes’ then we have the role for you!
What’s the opportunity?
What’s the opportunity?
As part of the Retail team, you’ll be based within one of our stores, welcoming customers in and talking to them about our gorgeous furniture and flooring.
This role would be working 32hours per week over 4 days.
This role would be working 32hours per week over 4 days.
What does the role involve?
- Supporting and asking questions to help customers find the perfect piece of furniture or flooring for their home
- Completing customer orders through our tablets and processing finance applications
- Working with the team to deliver sales targets for the showroom as well as for you personally
- Making sure our showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
- Helping to make sure our showrooms are warm, friendly, safe environments for everyone within them
Who are we looking for?
The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!
We’re looking for the following qualities
- Experience within a customer facing role
- A good listener
- A real people person – the ability to build strong relationships with our customers and colleagues
- A team player
- Flexibility to work shift patterns
- Strong work ethic, resilient, self-starter and a can do attitude
What’s in it for you?
- Salary and earnings of £19,667 - £20,363 Pro rata with an realistic OTE of £30,000 (there’s no limit to the commission you can earn in store)
- Support financially in your first three months (guaranteed earnings)
- Three weekend days off a month
- Access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, evouchers, cashback and more!
- Flexible working arrangements welcomed
- 22 days holiday plus bank holidays pro rata
- Career progression
- Competitions and incentives
- Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
- Share Incentive Plan
- Salary Sacrifice Pension Scheme
- Cycle to Work scheme
- Long service benefits
About ScS
We are one of the UK’s leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country.
We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they’ll love and that’s where you come in…
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