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Sandwell and West Birmingham Hospitals NHS Trust - Contact Centre Agent
Sandwell and West Birmingham Hospitals NHS Trust ✓ Verified Employer

Contact Centre Agent

📍 West Bromwich, England • 🕒 1 day ago
Verified Base Compensation
£20,270 - £21,318 / year
⚡ £1,689 - £1,777 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

We have a full time post at our Community Contact Centre at Sandwell General Hospital To work as part of Primary Care Community and...

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We have a full time post at our Community Contact Centre at Sandwell General Hospital

To work as part of Primary Care Community and Therapies Clinical Group admin pool within the Community Contact Centre. This post is to support the Phlebotomy services, providing a comprehensive efficient and effective telephone based referral service and appointment booking service.

You will be expected to participate in the 2 shift pattern to provide administrative cover Mon - Fri 08:00 - 17:00 on a rota basis which means 8-4 and 9-5 shift cover each week.

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Compensation Analytics

Estimated Take-Home Pay

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Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £20,270 - £21,318
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1,351 - £1,386 / mo
Regional Economics

Cost of Living (West Bromwich, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

✓ Verified Status: UK Work Eligibility
ℹ Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

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Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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