Volunteer Data & Systems Coordinator

Are you looking to em-bark on a new career?

Want to work for an amazing cause?

We're looking for a Volunteer Data & Systems Coordinator to join our team where you'll be:

• Enabling the strategic ambitions of the RSPCA in terms of volunteering
• Supporting the development of an effective and positive volunteer experience, with the aim to deepen engagement and develop long term support and recognition across the organisation
• Helping with managing the RSPCA volunteering data and information networks and systems, including Assemble (our Volunteer Data Management & Engagement System)
• Acting as the subject matter expert on Assemble for the RSPCA

So if this sounds like the purr-fect next step for you, we can't wait to hear from you!

This is a home worker role with regular travel to RSPCA offices and establishments. For the first couple of weeks an in person induction of 3/4 days will also be required at either our Horsham office or an animal centre close to you.

Why work for the RSPCA?

It's an exciting time to join us in the decade of our bicentenary as we focus on our Strategy to 2030. The RSPCA works 365 days a year, rescuing all animals of all types from abuse, neglect, and injury.

Here's some of the key work that you will be doing...

• Work with Volunteer Assurance & Engagement Manager and Volunteer Experience Partners to develop Assemble to support new initiatives and volunteering programme changes, including Assemble training videos
• Maintain the back office functions of Assemble to manage the permission groups, hierarchy and data set
• Maintain role profiles and training modules, working with L&D to manage the link between Assemble and MyLearningHive for new/existing eLearn packages.
• Manage the Document Hub ensuring correct access is maintained for all volunteer roles
• Act as contact for internal customers regarding Assemble
• Work collaboratively with other charities within the Assemble User Forum group and maintain a good understanding of volunteering and CRM systems within the marketplace.

Full details of the role can be found in the attached document below!

What we are looking for in you...

We think this is a great role and to add value we are seeking a match of these skills, but don't worry if you don't tick every box, we'd still love to hear from you.

• GCSE level qualifications or equivalent
• Understanding of volunteering and CRM systems
• Extensive experience of building and managing constructive working relationships with national coverage
• Complaint resolution and reputational management.
• Successful experience of participating in cross functional projects with tangible results

So if you have a positive can-do approach to daily tasks and thrive in an inclusive people orientated environment then we'd love to hear from you!

Our Values

* We are compassionate * We are inspirational * We are committed * We are expert * We act with integrity *

What's in it for you?

We value and recognise our employees' contribution and are proud to offer an extensive benefits package that includes:

Great Annual Leave benefits - All staff receive 25 days annual leave on entry rising to 30 days after five years service and 31 days after six years service plus an additional Society day around Christmas. Staff can also carry over up to five days leave to the next leave year. We also offer a generous pension scheme with associated life assurance and group income protection scheme; access to private healthcare scheme; support for professional development after qualifying period and access to our employee assistance programme.

Flexibility in Hours - We understand the importance of work-life balance and we offer our colleagues the flexibility to vary their location between both the office and home. Core Hours (currently being trialed) with agreement staff can work their 35 hours flexibly across Monday to Friday. Provided the core hours of 10:00-1500 are covered start and finish times each date can be flexed (prorated for part time staff) If you are looking for further flexibility, speak to us at the interview stage so that we can consider your request.

Did we mention our offices are dog friendly too?....

We review applications as they are received, so early submissions are highly encouraged. We reserve the right to close this advert once sufficient applications have been screened and progressed.

All online information and documents are available in alternative formats, including Braille and large font, upon request from the Resourcing team.

Interviews will take place w/c 3rd April.

We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all of our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates and in particular welcome applications from minority ethnic, black, and candidates with disabilities, who are currently under-represented at the RSPCA.

Please note we are not accepting unsolicited CVs from agencies for this opportunity.

Ending cruelty, promoting kindness and alleviating suffering to animals.

Job Types: Full-time, Permanent

Salary: £22,768.00-£26,786.00 per year

Benefits:

• Company pension
• Life insurance
• Sick pay
• Wellness programme
• Work from home

Work Location: Remote

Application deadline: 27/03/2023
Reference ID: 0354