Role Overview & Mandate
Executive Summary
Housekeeping Supervisorroom 2 live, grow & experience. Be the happiest version of you at work. room2 designs creative, cool,...
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Housekeeping Supervisor
room 2 live, grow & experience. Be the happiest version of you at work. room2 designs creative, cool, design-led spaces for inquisitive explorers that enjoy feeling at home, away from home. However, it is ‘you’ that creates the community to bring the space and feeling to life.
A 'day in the life'
- Assisting the Housekeeping Manager with day-to-day supervision, training and development of the housekeeping team
- Daily inspections to ensure spotless standards and delivery of a perfect first impression every time
- Coordinate availability of apartments with all teams and accurately update apartment status through Mews
- Daily preparation of rooms to ensure spotless standards and delivery of a perfect first impression every time
- Supporting the Housekeeping team to oversee room2 inventory
- Comply with all relevant health and safety legislation
- Deliver a personal and memorable customer service when interacting with guests
What you’ll require
- Strong housekeeping experience in an apart-hotel
- Excellent knowledge and understanding of housekeeping procedures
- Kind and compassionate leadership skills with a tenacity for driving performance
- Cool, calm & collected communications skills
- Eye for pedantic detail
- A positive, teamwork focused attitude
- Timekeeping & time management skills that are on point
- Competent & confident IT skills for relevant property management softwares & GSuite
- As our Roommaker Supervisor you will know and understand what it means to be part of delivering an amazing experience to guests and always exceeding guest’s expectations.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Referral programme
You'll work 40 hours per week at room2 Southampton, however, with our pipeline of growth and our plans to help you grow too, you may be based at other Lamington Group locations from time to time
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- Day shift
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
