Head of Operations

The Role
As our first Head of Operations hire, this provides a unique opportunity to define and build our operations strategy globally. You will help establish our roadmap and drive strategic initiatives to accelerate growth. You’ll lead critical projects end-to-end across strategic planning, operational performance, new growth opportunity identification, and implementation. This is a high visibility role expected to regularly present performance, new insights, and recommendations to Robin AI's executive team. In this role, you'll be required to operate in a fast-paced, highly collaborative, and data-rigorous environment. You’ll work closely with cross-functional partners across all business operations functions driving to continuously improve our operations strategy. This is an opportunity to work at the forefront of Robin AI's success by accelerating our mission of making contracts simple.
Tech Stack
Responsibilities
Develop, refine, and execute holistic go-to-market and expansion strategies to drive overall operational excellence.
Provide insights and guidance to cross-functional teams. Conduct comprehensive monitoring and reporting of organisational performance through robust analyses, research, and the creation of reports and KPI dashboards.
Identify operational issues, formulate hypotheses, and conduct in-depth analyses to transform data into actionable insights.
Apply a combination of analytical rigour, customer insights, and input from internal and external experts to structure and address complex strategic questions.
Effectively present findings, recommendations, and implications to Robin AI's executive team, fostering collaborative discussions. Collaborate with Sales, Marketing, Operations, Finance and our Technical teams, teams to develop operational processes and bridge gaps, ensuring the successful execution of proposals.
Your Skills
3-5 years of experience in consulting and/or business operations at a high-growth tech startup. A legal background is nice to have but not mandatory.
Demonstrated ability to lead through influence and execute with excellence, effectively driving projects and initiatives to successful outcomes.
Thrives in a fast-paced environment characterized by constant change and embraces the opportunity to adapt and excel.
Highly analytical and data-driven, with a strong ability to conduct complex analyses, define key metrics, assess opportunity areas, and measure and report on business performance. You enjoy diving into analytical work and are committed to finding the right solutions.
Exceptional communication skills, with the ability to synthesize information at the appropriate level and effectively convey insights and recommendations.Adept at thinking holistically across various dimensions of a business, including P&L, multiple regions, and cross-functional collaboration to drive impactful results.
Flexibility to navigate and contribute to the analytical, strategic, and operational aspects of the role.

Compensation @ Robin AI

Salary: £100,000 - £120,000
Generous Equity package: When you help build Robin AI, everyone deserves to be an owner.
Please Note: If your salary expectations look a little different to that outlined, we’d still be keen to hear from you if this is a role that excites you and one that you think you could really excel in.
DEI @ Robin AI

We want to break diversity, inclusion and equality barriers within the tech industry. In building our team, we welcome the unique contributions that you can bring, and welcome applications regardless of ethnicity, religion, sexual orientation, gender identity and expression, disability, education, opinions, nation of origin, languages spoken, age, pregnancy and maternity, or veteran’s status.

Compensation & Benefits
Competitive salary
salary
Meaningful equity in the business
Flexible working from home and in our WeWork office
Focus on continual learning and development
Unlimited sick leave and gender-neutral parental leave
Technology to enable you to work seamlessly from the office or home

We are deliberate about the culture we are building, and are committed to creating an inclusive environment that attracts the best talent from diverse backgrounds. Whether it’s helping curate the Robin Spotify playlist, discussing gender equality in tech, or taking a meditation break with our holistic health plan, we want you to find your space within the Robin community.
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Depending on your location, you’ll have access to WeWork amenities ranging from co-working space, bike lockers, pool tables, table tennis, free barista-made coffee and free beer in the evenings.