Junior SOC Engineer

JUNIOR SOC
ENGINEER

SALARY: COMPETITIVE
LOCATION: REMOTE

HOURS: 37.5 PER WEEK

JUNIOR SOC
ENGINEER

Delivery of customer cyber support in line with the
objectives of the team objectives, customer
expectations and risual contractual obligations.
Providing end to end resolution of incidents,
including detection and triage as required.
Ensuring integrity and security of IT infrastructure
and protecting information systems across global
IT estates.
Working with colleagues outside of SOC, providing
feedback to improve the maintenance and tuning
of the security tooling.
Integrate and share information with other
analysts and other teams.
Communicating internally and externally issues,
escalations, and action plans to resolve customer
issues.
Supporting risual management by providing
relevant and timely updates to client issues.
Assist in the technology documentation and
generation of risual Intellectual Property.

The Role Purpose
The purpose of the role is to help customers
effectively respond to and manage cyber-security
incidents, ranging from compromise assessments, to
live incident response and digital forensics.

The successful candidate will demonstrate a technical
background, ideally experience or education in
working in a SecOps environment and to react to any
alerts and/or suspicious activity.

Our engineers are responsible for the monitoring of
security incidents, classifying incidents, and acting as a
trusted advisor to identify enhancements or new
capabilities and technologies for identification,
prevention, detection and recovery of cyber incidents.

We have an opportunity for a well-motivated Junior
SOC Engineer to join the team and take a role in the
ongoing development and operation of our Managed
SOC service.

Duties:

Develop cutting-edge playbooks and
detection use-cases, using industry best-
practice, threat intelligence and detections
frameworks.
Maintain an up-to-date global security
awareness via a mixture of open, closed and
commercial sources, including defensive
monitoring technologies, threats and trends.
To ensure an awareness of, and comply with
health and safety legislation at all times.
Participate in risual events/meetings and
training as required
To undertake any other such responsibilities
as may reasonably be required by the Board
of Directors

Must hold or be able to successfully achieve
and maintain NPPV3 with SC.
Able to evidence excellent customer service
skills.

Good all-round experience of multiple
infrastructure technologies.
Excellent Troubleshooting skills.
Advanced knowledge of Microsoft Operating
Systems.
A degree in a related field or equivalent
experience and knowledge.
Good understanding of cyber security
principles.
Knowledge of TCP/IP Protocols, network
analysis, and network/security applications.
Knowledge/experience of one or more
programme skills (Python, Ruby, RHP, C, C#,
Java, Regex).
Knowledge/experience of one or more
System administration (Linux, Windows, Mac).
Working knowledge of attack vectors, TTPs
and the ability to differentiate between
normal and abnormal activity, providing
recommendations on countermeasures and
remediation activities.

Essential Criteria
To be successful in the role, you must be able to
demonstrate the following skills and experience:

Specific role requirements and skills:
Technical Skills

JUNIOR SOC
ENGINEER

Excellent interpersonal skills and professional
demeanour.
Excellent verbal and written communication skill.
Excellent self-driven time management skills
applied when delivering support services.
Possess a passion for IT and keen to progress.
Knowledge of the ITIL Servicedesk environment.
Highly motivated to deliver quality outcomes with
the ability to remain calm under pressure.
Excellent communication skills at all levels.
Excellent personal management skills relating to
conduct, timekeeping and delivery against
commitments.
Excellent punctuality skills relating to customer and
non-customer engagements.
Excellent inter-personal skills working in and
contributing to small and large teams both client
facing and internally within risual.
Excellent and demonstrable documentation ability,
for both technical documents and customer
communication.
The ability to work under their own initiative, as
part of the team knowing when to seek guidance
and take technical responsibility.
The ability to be assertive and authoritative in
communicating and resolving customer support
incidents.
Contribute to new ideas for support and managed
services.
Ability to work on own and work to project time
lines.
Follow policies, procedures and controls including
the risual call workflow.
Work to strict SLA and ensure case information is
correct and current.

Non-Technical Skills:

Want to apply?

If you like what you see and want to apply,
please email careers@risual.com with a
covering letter and your CV. One of our
talent specialists will be in touch to discuss
further.

www.risual.com 0300 303 2044 enquiries@risual.com