Office Administrator

Reliance acsn has the ambition to be the leading independent provider of cyber security services in the UK. To support our rapid growth, we are looking for an organised, proactive and engaging individual to take on business administration activities as part of a business operations team. We’re specifically looking for an individual to be based physically in the office five days per week, supporting the day-to-day operations of the office, providing consistency and continuity for visiting clients and employees.

Our brand-new office, based off Blackfriars Road near Waterloo, was fit out in January 2023 and is a 5 minute walk from Waterloo station. In line with our brand values, we have created a high-end, modern, and vibrant facility where visitors are continually coming and going. In this fast paced and entrepreneurial environment, you will be flexible with day-to-day tasking and eager to learn new skills. The activities are varied and the priorities constantly changing. You will have the opportunity to be understand all areas of our business, learn new skills, and develop the role in a direction that suits your future career aspirations.

As primary contact for clients, vendors, and visitors, we are looking for someone with excellent customer service and business skills, who is naturally pro-active and confident. You will be expected to proactively manage your own time and workload, taking responsibility to problem solve and complete allocated tasks based on priorities agreed with your line manager.

As a modern technology company, we operate a paperless office which means that we have minimal paper-based processes and rely on digitised documents and systems. You should be completely comfortable with modern business applications.

What you'll be doing:

Office Administration

• Supporting office visitors including employees, clients and suppliers ensuring compliance with visitor sign-in procedures.
• Act as primary point of contact for health and safety issues. Coordinate health and safety actions such as maintenance checks and fire safety.
• Manage third party suppliers (cleaners, plants, etc) ensuring services are delivered to a high standard and that payments are made in-line with budget.
• Ensure office is maintained to peak condition, addressing defects and any wear and tear issues which arise.
• Maintain appropriate levels of stationery and refreshments to budget.

Business Administration

• Monitor the shared mailbox, responding to general queries and tasks.
• Ensure key records (contracts, invoices etc) are filed appropriately on SharePoint.
• Support HR with employee onboarding activities including organising company inductions for new joiners.
• Support coordination of company events (such as all-staff offsite events) including venue search, managing invitations, liaising with venue, and coordinating content.
• Perform data entry and basic data management tasks as requested.
• Provide personal assistant and administrative support to the Leadership Team.

About you:

If you are a proactive individual you will be able to make this role your own and develop your career as our company grows. You will:

• Be highly adaptable and able to work at pace to changing priorities.
• Have excellent attention to detail, organisational and administrative skills.
• Be a good listener, curious and interested
• Be self-motivated and demonstrate eagerness to develop and learn.
• Have a clear, courteous, concise, and diplomatic communication style.
• Have a strong customer service mentality.
• Be able to build strong working relationships at all levels.
• Be able to work directly with senior leaders as a responsive, reliable, problem-solver.
• Be trustworthy with confidential info and demonstrate discretion

Essential skills

You will have experience of working in a corporate environment and have excellent Microsoft Office skills including Outlook (managing shared inboxes and diary management), Word (using templates and formatting), Powerpoint (using slide master) and Teams (document collaboration and communication). You will be excited by learning and exploring IT systems.

Desirable skills

You could have previous experience in an Executive Administration role or Customer service experience. You could have experience of managing digital document management systems and have experience of basic data management and data quality knowledge.

We hope that like us, you will be excited about the varied range and fast pace of this key role. We’re looking for candidates with the right behaviours and mindset, regardless of background and recent experience. If your previous background doesn’t meet all the aspects in this job description, but you think you could be successful in this role, please speak to us!

We look forward to meeting you.

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Private medical insurance
• Sick pay
• Wellness programme

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: In person