Official Specifications
Role Overview & Mandate
Executive Summary
Vacancy details Talent pool Delivery - Learning Support Technical
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Vacancy details
Talent pool
Delivery - Learning Support Technical
Title
IT and Networking Apprenticeship Coach
Contract type
QA Ltd Permanent
Job advert
IT Digital Learning Consultant (Apprenticeship Coach)
Home Based
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Skills and Experiences:
Have an organised approach with the ability to handle a large caseload of learners- Strong written skills are essential due to the data recording/written feedback element of the role
- Ability to motivate learners as well as work to strict deadlines
A key part of the role is to provide learners with feedback and support on IT Support concepts. It is therefore important that you have:
- Recent industry experience working in an IT support environment
- Installing, configuring, deploying, managing and troubleshooting Windows and Linux clients and ServersWorking knowledge of Cloud platforms such as Azure, AWS and Office 365Excellent
- Networking and Operating Systems SkillsProficiency in basic
- Hardware setup and configuration
- You will have excellent communication and coaching skills
- You will be self-motivated with a customer centric focus
- Have the ability to diagnose learner needs and adapt to their requirements in a remote environment
- Guide and influence issue resolution
- Attention to detail with strong administrative skills
- Able to manage own time and prioritise appropriately
What we can give you:
Access to free QA training courses to continue your personal development- Time off to support the charities you love
- Access to innovative delivery methods, and exciting course material
- Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
- Receive specialist coaching and support from your education leaders
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations
Apply now – here’s how! Simply hit the apply button and register via the QA Careers website. But if you want to know more or have any questions please email aidan.willis@qa.com
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
#LI-remote #LI-AW1
Vacancy location
Location
UK, Other, Home Based
General information
Reference
1000004374
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