Official Specifications
Role Overview & Mandate
Executive Summary
Legal Secretary London - Office Based Plexus Law is a leading defendant law firm that...
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Legal Secretary
London - Office Based
Plexus Law is a leading defendant law firm that provides innovative, high quality, specialist legal services to insurance companies, corporates, and public sector bodies. Plexus offers clients the full breadth of claims-related legal work, from high volume claims handling through to complex, high value litigation. The firm has over 700 employees and is headquartered in Leeds, with eight additional offices across the UK, in London, Manchester, Evesham, Liverpool, Edinburgh and Chelmsford.
Plexus’s unique technology platform combined with its experienced and proven team of managers and lawyers enables Plexus to deliver an excellent service to its clients, providing critical business information and services to enhance the management of their claims spend.
Purpose of Role
Provide efficient and effective administrative support to members of the fee earning team and coordinating client administrators within the team in their work.
Key Aspects of the Role
- Handling communications and correspondence including telephone calls, emails and letters and liaising with colleagues within the team to progress matters.
- Maintaining all office and filing systems.
- Diary Management.
- Managing incoming instructions and closing files.
- Liaising internally with colleagues and with external parties.
Main Duties and Responsibilities
- Providing office based legal administrative support to the team.
- Maintaining and administering all office systems, including case management, data management, email and filing systems.
- Providing e-mail management support including sending correspondence and directing incoming e-mails to the relevant colleagues for further direction and actioning.
- Handling telephone calls (both internally and externally).
- Diary management including meetings, Court dates, Counsel attendances, dates for recording/reporting of client MI, case management system dates and maintaining other office systems as required.
- Providing typing services as required.
- Finalisation and engrossing of correspondence.
- Filing documents with the Court and serving documents.
Skills and Attributes
- Educated to GCSE level C/4 or equivalent in 5 subjects, including English and Mathematics
- Experience of working as a Secretary ideally within a regulated environment
- Excellent understanding of organisational processes
- Advanced in all MS Office programs and experience of working with a CRM system
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
Benefits
- 25 days holiday plus bank holidays for full time employees, pro-rated for part time employees
- 5% employee pension contribution, 3% employer
- Annual pay review (August)
- Death in service 4 x salary
- Cycle to work (at own cost)
- Annual season ticket loan (rail/bus travel)
- Discounted retail, leisure, and education resources
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