Property Manager - Block and Estate Management

Pinnacle Property Management Ltd

Property Manager -based in Hurst, Reading

£37K plus £3K per annum car allowance

35 hours per week

Hybrid working (2 days per week working from Hurst Office)

The Company

Pinnacle Property Management Ltd is a privately owned property management firm. Our innovative, hands-on approach to property management has proven to be extremely effective in establishing long-term relationships with both property developers and residents.

The Role

· Responsible for the delivery of management services to a portfolio of residential leasehold and freehold developments. This role involves direct correspondence and liaison with the Client/Freeholder and Leaseholders on and off site and reporting to the client as and when required.

· Carrying out various property management tasks as directed by the Manager and to assist Pinnacle Property Management Ltd to implement Company policies and procedures to an agreed standard.

· Extensive knowledge and experience in current Landlord & Tenant Legislation.

· Ensure that Notices, Service Charge and Ground Rent demands have been served at the correct times and in accordance with the Lease/Transfer documentation.

· Respond to Directors, Freeholders and Developer client queries, requests., within 24 hours. Leaseholder enquiries should be responded to within 2 working days.

· You must be well always presented and courteous to Clients and Pinnacle colleagues.

· Carry out site inspections as set out within the Management Agreements or more frequently if required to ensure the developments meet fire/health and safety standards, identify maintenance requirements, take meter readings on each visit, and organise repairs. Ensure that every development which you manage always has all relevant insurance policies and current fire risk/health & safety reports in place.

· Work with the Service Charge Account Manager for each development to prepare and approve budgets at least 8 weeks prior to the start of the service charge year and regularly review cash flow. Ensure that service charge demands are sent at least three weeks before they become due, to enable leaseholders and owners to review the information prior to the start of the new service charge year.

· Co-ordinate the property management assistants to ensure that works are carried out to maintain your developments to the highest standard. The individual will also need to appoint approved contractors as appropriate to work at their developments including gardeners, cleaners, window cleaners etc. and to instigate major works through the Section 20 process if required.

· Ensure that all insurance, health and safety information, site inspection records, details of current RMC Directors and all other information relevant to the premises and the Management Company are kept up to date within Qube.

· Ensure that all leaseholders/homeowners are adhering to the terms set out in their lease/transfer documents, and take the appropriate action where a breach occurs.

· Work with the relevant department to ensure that Management Agreement renewals are drafted up and signed by the client at least two weeks prior to renewal.

· You will be required to attend occasional evening meetings and take minutes of meetings for circulation to the leaseholders.

· Always follow all the approved ARMA-Q standard procedure documentation when dealing with matters relating to the clients/leaseholders.

· The role will involve attendance at regular Property Management meetings (currently via Teams).

The Benefits

• Company laptop and mobile
• Pension
• Cycle 2 Work Scheme
• Electric Car Salary Sacrifice Scheme
• Free Workplace Electric Charging
• Holiday Purchase Scheme
• Regular Socials (Summer BBQ and Xmas Party)
• Refer a Friend Scheme
• New business Referral Scheme
• 5 Year & 10 Year Service Awards
• Full Training & Support
• Modern Offices with Coffee Bar
• Competitive Salary with Yearly Reviews
• Flexible Working Hours.
• 25 days holiday per year, an extra 2 days at Christmas, plus Bank Holidays

Job Type: Full-time

Salary: £37,000.00 per year

Benefits:

• Company pension
• Flexitime

Schedule:

• Day shift
• Flexitime
• No weekends

Ability to commute/relocate:

• Hurst: reliably commute or plan to relocate before starting work (required)

Experience:

• Property Management: 1 year (required)
• Leasehold Management: 1 year (required)
• Estate Management: 1 year (required)
• Block Management: 1 year (required)
• Service Charge Budgets: 1 year (required)

Work Location: Hybrid remote in Hurst

Reference ID: PM Horsham