Role Overview & Mandate
Executive Summary
Our Patients Need You! At Penrose Health, our mission is to provide the best healthcare...
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Sources: USCIS E-Verify & Home Office CoS
Our Patients Need You!
At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives!
The job
This is an exciting time to join our Learning & Resources team. You will be working alongside our clinical and non-clinical staff to create resources and online training for healthcare staff. You will play a pivotal role in supporting colleagues, promoting a learning culture throughout the organisation, and ensuring a highly skilled workforce.
The day-to-day responsibilities include:
- Researching a variety of topics in primary care, both clinical and administrative, and working with staff across the group to capture their implicit and explicit knowledge
- Distilling research into easily understood resources and training materials
- Use modern cloud-based tools to ensure that resources are accessible to all staff and easy to maintain (e.g. Notion, Workramp)
About you
The right candidate will demonstrate excellent written ability to distil complex ideas into simple guides. You'll be a fast learner who is able to grasp new concepts quickly, as well as a confident, flexible communicator who can work with people at every level. You should have excellent attention to detail and organisational skills, and be able to multi-task effectively.
Minimum requirements: strong computer skills and comfortable using cloud-based tools. Previous experience working on healthcare-related topics preferred but not required.
Details
Location: Kingfisher Medical Centre (SE8 5DA) with some flexibility to work from home.
Hours: Ideally full time (37.5 hours), we will consider less hours for the right candidate
Salary: £20-30k FT, depending on experience
About us
We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach – bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.
With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.
We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well!
As part of Team Penrose, you will be covered by our Vitality Private Health Insurance, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future.
On top of the employment benefits, we love to have a bit of fun. This year the whole team has gotten involved in a year-long Penrose Cup tournament including a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work!
Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus
Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group – we really are a family.
All our team are enthusiastic, friendly and we want to make a real difference to our patients – come and be a part of the team!
