Operational Manager

Permanent, Fixed Term/Secondment Opportunities available | £30,151 to £32,020 per annum (Scale H) | 37 hours per week | County Hall, Norwich

We have the following positions available, please state in your application which post(s) you are applying

Position 1: Permanent Contract, North

Position 2: Fixed Term Contract/Secondment Opportunity, South

‘Care for others. Make a difference’

Would you like to work as part of our well-trained team of support workers and Occupational Therapists, ensuring reablement staff are delivering reablement plans that support the delivery of care and support in the community? Then this role is for you.

Norfolk First Support delivers services to adults in Norfolk in their own homes for up to 6 weeks, assisting them to regain skills they may have lost following an illness or hospital admission. The aim is to enable them to regain their independence as much as possible while also reviewing any ongoing support that may be needed.

Norfolk First Support is part of the wider Norfolk First Response Service which includes Swift Response, Supported Care and Accommodation-Based Reablement units.

You will be part of an Operational management team for Norfolk First Support, specifically focussed on supporting a team of Support workers or reablement Liaison Officers . The role includes line managing a team of Reablement Assistant Practitioners, Reablement Support Workers and Reablement Liaison Officers to provide daily support/guidance and regular supervision/team meetings to ensure the effective use of resources to maximise the delivery of a quality service.

To ensure that the service works in partnership with other professionals, making use of voluntary and community services as necessary to provide the best possible care to people and their carers.

Liaise with Registered Service Managers, Reablement Assistant Practitioners and other Operational Manager on issues relating to the delivery of Reablement Support.

To monitor electronic staffing and scheduling systems to ensure the smooth running of the service.

You will need to have experience of working with people and be able to communicate clearly and appropriately with members of the public. You will also need to be able to exercise judgement and initiative and be able to plan and prioritise your own work.

This is an exciting and challenging role. You will work in a multi-disciplinary team and need knowledge of current policy, practice, legislation within Health and Social Care and enjoy working with members of the public and other professionals in Health and Social Care.

This is a full-time permanent post although part time applications are welcome.

Benefits of working for Norfolk First Response: Competitive annual leave per year, competitive pension scheme, guaranteed salaried hours, regular working pattern, paid induction and Norfolk Rewards Scheme.

Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

For more information on working for NFR please click on the link below: https://www.norfolk.gov.uk/jobs-training-and-volunteering/work-at-norfolk-county-council/vacancies/norfolk-first-response-jobs

If you would like to discuss either of these positions please contact tracey.sparks@norfolk.gov.uk for North and lisa.hobbs@norfolk.gov.uk for South.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

Job Description and Person Specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

Closing date: 21 March 2023 at 23:59