Role Overview & Mandate
Executive Summary
Job Ref: NOB1018 Branch: Nobu Hotel London Shoreditch Location: Head Office, London...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
We are looking for a self-motivated, proactive, and passionate individual to join the team who thrives on working in a fast-paced environment and is ready for a challenge.
As part of our team, you will…
have the opportunity to shape and deliver authentic Nobu hospitality to all of our guests. We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts. You will be responsible for wowing our guests with exceptional service and making them feel at home.
Your duties will include but not be limited to:
- Greeting clients warmly and creating a calm relaxing atmosphere
- Delivering a variety of spa services (massages, body, and face treatments) according to standards procedures
- Providing personalised treatments and ensure guests’ comfort at all times
- Taking bookings over the phone/email and assisting with enquiries
- Taking care of the Spa environment, keeping it clean tidy
- Having a thorough knowledge of all treatments and facilities offered by the Spa
- Recommending promoting retail products and other spa services
About you
- Genuine passion for providing personalised spa treatments
- Positive attitude and friendly engaging manner are essential traits
- Attentive, understands people’s needs in order to achieve relaxing experience for our guests
Specific Requirements
- NVQ Level 3 in Beauty Therapy or equivalent
- Good level of English verbal and written communication skills
- Available to work weekends and public holidays
- Experience as a therapist in 4*/5* is beneficial
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch. Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury. As an established brand, we can offer growth and development, alongside the opportunity to travel. If you are passionate about hospitality then we want to hear from you!
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
