Programmes Assistant

Introduction to the role:

The Programmes Assistant will work with the Programmes Team in delivering our activities with schools, employers and individuals and help run our programmes targeted at improving people’s confidence and skills with numbers in everyday life. We work digitally through our unique online systems, accessed by thousands every month, and through employer and school-based projects.

This role will involve working with internal team members and external partners to arrange delivery of key parts of our programmes, including arrangements for training, workshops, resource delivery and data collection. You will be the first point of contact for project participants and will be central to supporting organisations who work with us. The successful candidate will be comfortable communicating with organisational partners as well as with individual beneficiaries of our programmes.

We are looking for someone who is flexible and able to use their own initiative. It’s not imperative that you come from the education or charity sectors or that you have held an equivalent role previously, as long as you can show us that you have relevant transferable skills and an understanding of what it takes to be successful in this role.

National Numeracy is based in Falmer, just outside Brighton, but we are offering significant remote/hybrid and flexible working with this role. If you are not office based, then the expectation is that you will be in Falmer at least occasionally when the work requires it. The role may include occasional UK travel.

Overview of main duties:

• Provide administrative support to the Programmes Team, including booking meetings, taking notes, preparing documentation and other admin tasks as required.
• Assist the Programmes Team in organising workshops and training sessions, both online and face-to-face, and delivering resources to programme participants.
• Support the Programmes Team in recruiting schools, employers and individuals to participate in our programmes.
• Support the overall delivery with project partners, such as through regular email or phone communication or attending meetings.
• Write simple copy for use with partner organisations, to support the delivery of programmes.
• Pro-actively build and maintain good working relationships with colleagues, partners and beneficiaries to reflect the values of the organisation and ensure the successful delivery of project commitments.
• Maintain accurate records, using in-house project management and customer relationship systems to assist with the smooth running of charitable activities.
• Work with the team to monitor activity and impact across multiple projects and to gather learnings to inform the direction of future projects, including preparing surveys and collecting feedback and data from project participants and partner organisations.
• Administer the GDPR compliance process when bringing on new partners.
• Help to onboard partners looking to use our Power Bi reporting tool, creating user passwords and setting up partner codes to allow access and helping to support beneficiaries as needed.
• Other support tasks across the team as may be required from time to time. Your workload will vary according to the cycle of different activity undertaken by National Numeracy across the year.

Essential Skills and Experience:

• Excellent written and verbal communication skills.
• Experience in using Word, Excel and PowerPoint and a willingness to get to grips with a range of software tools and packages (including project management systems, CRM and surveying tools).
• Ability to build effective relationships across the organisation and with project partners and beneficiaries.
• Strong organisational skills and attention to detail.
• The ability to adapt, prioritise and manage a varied workload.
• Highly organised and flexible in your approach.
• Able to work both independently and as part of a team.
• Highly self-motivated.
• Able to identify with the mission of the charity and why it’s important.

The Details:

We are offering:

• Salary of £21,255 per annum (full time)
• 37.5 hours a week (full-time)
• 33 days’ holiday a year including bank holidays
• Company pension scheme
• Flexible approach to office/hybrid/remote working
• Full induction and a supportive approach to career development
• Equality, Diversity and Inclusion strategic plan
• Multiple staff social opportunities

National Numeracy offers a supportive, friendly culture with a focus on well-being and collaboration. We take life-long learning seriously and support our staff to develop their skills and knowledge. We have an open hybrid approach to office/remote working and welcome applications from candidates interested either in office or predominantly remote working options. National Numeracy is an equal opportunities employer, and all applicants are treated equally and fairly throughout the recruitment and selection process.

For details in how to apply please visit our website: https://www.nationalnumeracy.org.uk/about-us/job-vacancies/programmes-assistant

Job Types: Full-time, Part-time, Permanent

Salary: £21,255.00 per year

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Brighton

Application deadline: 20/02/2023
Reference ID: National Numeracy - Programmes Assistant