Service Engineer Coventry

Putting the ‘i’ back into British Innovation

Putting the ‘i’ into Inventing the Future

Putting the ‘i’ into Inspiring the Nation

myenergi Ltd is a young, progressive, innovative and fast-growing company with its HQ born and based right here in Stallingborough, with subsidiaries based in Germany, Benelux, Northern Ireland, Australia and ambitions to open facilities right across the world. We specialise in the design and manufacture of ground-breaking renewable-energy technology products.

The individual will report to the Service Manager and will provide field-based product fault diagnosis and repair. The successful candidate will have a proven track record installing and maintaining electrical equipment, ideally including solar, battery storage, and EV charging. This is a field-based remote working role that will require an understanding of the needs of the customer to ensure highest levels of customer satisfaction.

Responsibilities:

Work under the direction of the Service Manager to undertake diagnosis and repairs.
Troubleshooting and repair of installations undertaken by third parties.
Collaborate with the wider team to develop solutions to problems.
Develop and maintain an environment of continual learning, by identifying root cause patterns and feed back to the internal support teams.
Testing, inspection, and certification of installations.
Ownership of vehicle inventory, stock keeping and replenishment.
Delivery of targets and KPIs.
Observation of safe working practices and health and safety compliance.
The use, storage, and safe keeping of plant, materials and other consumables.
Minimising waste, waste handling, and delivery of byproducts for recycling.
Record keeping and reporting.

Required Qualifications and Experience:

Skills
Competent in the use of electrical test equipment
Able to diagnose and undertake repairs on electrical wiring systems and hardware
Confident working independently using own initiative to resolve problems
Physically fit and able to carry out all manual tasks associated with this type of work
Ability to work with minimal supervision and manage own time effectively to meet service timescales and objectives
Confident with new technology and IT systems
Self-motivated yet customer-focused
Ability to communicate confidently both internally and externally
Committed to customer service excellence

Experience
Practical installation experience of electric vehicle charging systems
Practical installation experience of solar and battery storage systems (desirable)
Experience working on single and three-phase systems
Experience working in a residential environment
Diagnosis and completion of electrical installations and repairs

Qualifications (required)
City & Guilds - Installing Electrotechnical Systems and Equipment (Level 3 NVQ or equivalent)
City & Guilds - Requirements for Electrical Installations BS 7671: 2018

Qualifications (desirable)
City & Guilds - 2391 Initial Verification and Periodic Inspection and Testing (or equivalent)
C&G 2919 Installation of EV Charging (or equivalent)
C&G 2399 Solar PV Installation (or equivalent)

Job Type: Full-time, Permanent

Salary: DOE

What myenergi offer you:

• Free charging of electric vehicles on site.
• Private Medical Insurance
• Cycle to Work Scheme
• 25 days holiday + Bank Holidays
• Mental Health First Aiders across the business, let's be there for each other
• Career Development & Encouragement
• Employee Empowerment
• Free onsite parking
• Positive working environment
• EV salary sacrifice scheme
• Birthday Leave – because everyone deserves a day off for their birthday, right?

myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people’s backgrounds and circumstances will be positively valued.

Job Types: Full-time, Permanent

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Flexitime
• Free parking
• On-site parking
• Private medical insurance
• Wellness programme
• Work from home

Flexible Language Requirement:

• English not required

Schedule:

• Flexitime

Work Location: In person