Role Overview & Mandate
Executive Summary
Job reference: 31592 Location: Riverside East, S3 8DT Pay rate: £10.90 Total weekly...
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Job reference: 31592
Location: Riverside East, S3 8DT
Pay rate: £10.90
Total weekly hours: 40 - 4 on 4 off 6:00-18:00
Corporate Security Receptionist / Concierge.
Job Overview
Mitie has a great opportunity for a SIA licenced Receptionist to join a Front of House Team; the Security Receptionist will be based with one of our prestigious clients in Sheffield. This is a permanent role reporting into the Facilities Manager. The job will be a mix of Reception / security and concierge duties.
Main Duties
- To work as part of a team to deliver a first-class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad-hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less abled guests.
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
What we are looking for
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E-mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Either hold a current SIA licence or be able to obtain a new licence.
Mitie is a great place to work, so here's what you can expect to receive from us.
- Personal development opportunities – includes apprenticeships
- Cycle to work – various windows throughout the year
- Life Assurance
- Pension
- Salary Finance – includes advice, loans, consolidation of loans and advance
- Share schemes – including Free Shares and SAYE
- Free Virtual GP
- Free flu vaccinations
- Employee Assistance Programme (EAP)
- Discounted Gym membership
- Employee & Partner discounts within High Street Retailers and Supermarkets
- Wellness programmes
