ApexHire
United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Company - Public
Mercer Ritchie Ltd - Contract support / Helpdesk
Mercer Ritchie Ltd ✓ Verified Employer

Contract support / Helpdesk

📍 Leeds, England 🕒 2 days ago
Verified Base Compensation
£26,000 - £27,000 / year
£2,167 - £2,250 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

We are recruiting for a Contract Support/ Helpdesk Operator for the Leeds office of the UK FM service delivery division of this global property...

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Verified by ApexHire Intelligence Desk Active Audit

Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

We are recruiting for a Contract Support/ Helpdesk Operator for the Leeds office of the UK FM service delivery division of this global property management company.

The Role:
You will be responsible for logging faults, and subsequently arranging for service engineers and sub-contractors to carry out planned and reactive maintenance of electrical & mechanical building services. You will also be responsible for ensuring compliance levels are met & clients receive a timely and professional service, chasing up P/O,s and managing agreed SLA's.
This is a part hybrid role working Tues/Weds/Thurs in the Leeds office - Mon / Fri home based. The working hours are 40 hours per week, 8-5pm.

The Person:
You will be highly organised, process oriented and have the ability to work well under pressure. Experience in an FM or M&E environment is essential. You will be confident and have the ability to speak to people on different levels.

Our client has an excellent reputation for employee development and actively promote from within.

Salary is £27,000
Package includes 25 days holiday plus Bank holidays, 3%/5% Pension

Job Type: Full-time

Salary: £26,000.00-£27,000.00 per year

Benefits:

  • Company pension
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: Hybrid remote in Leeds

Reference ID: 1615

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Compensation Analytics

Estimated Take-Home Pay

Calculator →

Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £26,000 - £27,000
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1,733 - £1,755 / mo
Regional Economics

Cost of Living (Leeds, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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