German Customer Support (home-based)

• Fast growing Internet business
• Dundee based with flexibility for some home-based work
• Flexible working hours
• A local organisation with European clients

Meercat Ltd is a fast-growing Internet company. We are looking for a fluent German speaker with excellent knowledge of English (and any other languages would be advantageous). We are successfully trading in Europe and recently North America and Australia.

To thrive in this role, you'll need to like variety, work independently and in a team, communicate well and be extremely organised, even if you're working from home! We are looking for a motivated individual with a proven track record in linguistic skills. Customer Service experience would be useful, however not critical as full training will be given. The languages we deal with on a daily basis are English, German, French, Spanish, Dutch, Swedish and Polish.

You may have experience from a different field than small business or technology but will have a proven ability to work under pressure and prioritise. The right candidate will play an integral part in the future expansion of our company.

Key responsibilities involve :

• Handle customer support with most queries being via email
• General translation work
• Marketing assistance
• Maintaining product descriptions on our website

We are looking for a team player who can work with minimum supervision!

You will need :

• Sales support experience is desirable, but not mandatory
• The desire to make a real difference in a small company, and to have some fun along the way
• Have a keen eye for accuracy
• Language fluency (written) in: English (required), German (required), optional: French, Spanish, Dutch, Swedish, Polish
• Very good computer skills
• Flexible approach to work

The diversity of this role means you will be involved in many aspects of the company and will be a key part of a small team. From time to time you may be required to do any work within your capability which the company requires of you. The company also offers a performance related bonus for the customer service team.

At the moment we are looking to fill a part-time or full-time position including weekend work (working Wednesday-Sunday with Mon/Tue off, or Saturday-Wednesday with Thu/Fri off).

Ideally 30 hours per week, but will consider 20-40 hours per week for the right candidate.

If you are the right person for us, please apply by e-mail, with CV, including any references and a one-page cover letter telling us why you'd be perfect for the job.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

Salary: £10.00-£11.00 per hour

Benefits:

• Casual dress
• Employee discount
• Flexitime
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Flexitime
• Holidays
• Weekend availability

Supplemental pay types:

• Performance bonus

Language:

• German (required)

Work Location: Remote