Support Worker

Could you be the one to help make a positive difference to someone’s life?

"We focus on the needs of the individual, not their diagnoses." - Mavam provide supported housing to individuals aged 16+ living with complex needs, which may include a learning disability and/or mental health challenges. The focus of our support is to enable users of the service to maximise their potential and to live as independently as possible, whilst helping them to achieve goals which they set for themselves.

Mavam are actively supportive of their employees own personal development by providing key training opportunities. The majority of our management team have been supported throughout their careers to enable them to progress from Support Worker to management positions!

Mavam Support Worker job description & details:

• Full time - 37.5 Hrs Per week (Ipswich, IP2 & IP3)
• £23,635.30 - £25,585.30 OTE including sleep-ins Per annum
• £10.45 - £11.45 Per hour
• Overtime rate - £11.76 - £12.88 Per Hour
• Sleep-ins paid @ £62.65 a night

Shift details:

• 5 days a week (Mon-Sun)
• 4 weekly rolling rota
• Shifts vary from 7.5 to 8.5 hours (Common shifts: 9-5, 7-3,11-7, 2-11 Sleep-in)
• One Sleep-in a week
• Overtime is available

Overall Purpose and Role

The main objective of a Mavam Support Worker is to enable people with complex needs, such as enduring mental health issues, learning disabilities, substance misuse, and anti-social behaviour, to live as independently as possible. As a member of a collaborative team, the role involves offering supportive services, advice, and advocacy in such a way that develops personal choice and autonomy, while also assisting service users to establish a lifestyle that promotes their physical and mental well-being. Mavam do not provide personal care.

Main Responsibilities

• To form caring relationships and to respect the client’s dignity and rights at all times.
• To encourage participation in all aspects of the service, including the organisation of individual and group activities.
• To assist users of the service in claiming welfare benefits, as appropriate, and seek to maximise funding.
• To assist service users in maintaining a reasonable standard of health and safety in their accommodation and to promote awareness of these issues.
• To assist in keeping the accommodation in good condition and to promote a reasonable standard of domestic management.
• To promote advice on housing needs and rights and assist service users when moving, if appropriate
• To offer support with self care in a sensitive manner, offering advice as appropriate.
• To respond appropriately to any situation of abuse and self-neglect.
• To support service users to access local services in the community including activities within Mavam Supported Housing.
• Through the use of support agreements, to provide an overall service of support, advice, and advocacy in a way that develops personal choice and autonomy.
• To keep all client records (both IT based and written) up to date, ensuring that they are clearly written.
• To perform the role with integrity and professionalism as an employee in the knowledge they represent Mavam Supported Housing.

Liaison

• To act as an advocate for service users e.g. on welfare rights issues, attending case conferences, helping to resolve disputes, assisting in negotiations with housing providers etc.
• Research and maintain awareness of a wide range of services and opportunities which may interest users of the service
• Where appropriate, to assist service users in selecting and accessing resources such as legal services, training and employment opportunities, leisure and educational services health services and expert welfare advice rights.

Administrative Tasks

• Maintaining proper written documentation relating to service users and project records e.g. petty cash in accordance with Mavam Supported Housing practice.
• To submit accurate claim and record forms as required by the appropriate deadlines e.g. monthly timesheets and mileage forms.

Other Duties

Duties may be reviewed from time to time, in accordance with the needs of the service users and the requirements of the company

Joining Mavam as a Support Worker will bring the following benefits to you:

• Fully paid comprehensive training and induction
• The opportunity to study a nationally recognised qualification
• Career progression and internal opportunities
• Discounted Gym Membership
• Overtime is available
• Staff pension scheme
• Death in service life cover
• Free Professional Financial advice (through a partnership company)
• Company events and the opportunity to be involved in Charity events
• Refer a friend scheme payment
• Fully funded DBS checks

Job Types: Full-time, Permanent

Salary: £23,635.30-£25,585.30 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free or subsidised travel
• Free parking
• Gym membership
• Life insurance
• On-site parking
• Referral programme

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Application question(s):

• Do you have the right to work in the UK?
• Are you able to fulfil the required hours of the role?

Work Location: In person