Official Specifications
Role Overview & Mandate
Executive Summary
Have you worked in a busy parts environment before and had experience helping and supporting customers? Have you worked in the truck or...
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Have you worked in a busy parts environment before and had experience helping and supporting customers?
Have you worked in the truck or automotive industry before?
We are looking for a Senior Parts Advisor to join our team in Bristol on a full-time, permanent basis. They would need to team lead and control the activities of the Parts Department staff working closely with the Regional Parts Manager to develop a team environment to ensure a high level of customer service is offered and maintained.
No two days will be the same in this role, one minute you could be involved in solving complex parts-related queries or the next, you could be promoting further parts sales in the branch.
You will have the opportunity to not only identify truck, van or coach parts as queries that come in, but also make sure we hold all the stock we need to maintain the smooth running of the parts department within the branch operation.
In order to be the right person for us, you will have a good analytical brain, be proactive in maintaining customer service standards whilst promoting our services and products to maximise all sales opportunities, and have a keen attention to detail. It would be a real advantage if you have had experience of working in the truck industry, however even coming from the automotive world would help – the rest we can teach. You will be methodical, have the ability to problem solve whilst being a strong administrator, as you will need to ensure all the corresponding paperwork is up to date.
It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to our extremely attractive benefits scheme that includes perks such as a healthy pension contribution, 25 days holiday (with the opportunity to buy more) and attractive employee car scheme to name a few.-Standard Wording
Have you worked in the truck or automotive industry before?
We are looking for a Senior Parts Advisor to join our team in Bristol on a full-time, permanent basis. They would need to team lead and control the activities of the Parts Department staff working closely with the Regional Parts Manager to develop a team environment to ensure a high level of customer service is offered and maintained.
No two days will be the same in this role, one minute you could be involved in solving complex parts-related queries or the next, you could be promoting further parts sales in the branch.
You will have the opportunity to not only identify truck, van or coach parts as queries that come in, but also make sure we hold all the stock we need to maintain the smooth running of the parts department within the branch operation.
In order to be the right person for us, you will have a good analytical brain, be proactive in maintaining customer service standards whilst promoting our services and products to maximise all sales opportunities, and have a keen attention to detail. It would be a real advantage if you have had experience of working in the truck industry, however even coming from the automotive world would help – the rest we can teach. You will be methodical, have the ability to problem solve whilst being a strong administrator, as you will need to ensure all the corresponding paperwork is up to date.
It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to our extremely attractive benefits scheme that includes perks such as a healthy pension contribution, 25 days holiday (with the opportunity to buy more) and attractive employee car scheme to name a few.-Standard Wording
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