Head of People & Culture

LIMA Salford, England, United Kingdom (Hybrid)

Hybrid with 3 days office bound and 2 days working from home.

LIMA is a leading provider of IT Solutions to UK businesses, from data centre solutions to end user devices. We pride ourselves in delivering an expansive scope of best of breed vendor products and services which span on premise infrastructure solutions & technical services, Cloud Services and fully Managed Support Services.

We are entering the next exciting phase of growth having recently defined a new strategy, restructured at Board level and taken on external investment which has led to this defined role that will be instrumental in helping us achieve our goals.

The role requires a versatile, dynamic, diverse and experienced HR generalist who has a proven successful record of leading and delivering all aspects of HR and Training and Development programs with dedication and passion, whilst keeping abreast with changes in employment legislation.

Responsibilities and Accountabilities:

You will undertake a wide range of duties including but not limited to:

• Oversee all other functions of HR within the business, providing day to day support and assistance with professional development (where needed) to ensure the smooth running of the team.
• Manage the company’s HR and departmental onboarding process, ensuring that new staff are successfully onboarded, integrated and orientated into the company, its processes, culture, values and service offering at all levels of the business.
• Ensure that the HR software system has visibility within the company and adds value to work colleagues and the wider business. Ensure that HR plans incorporate the continuing upgrades and functionality of the system, such that the company continues to receive a return on its investment. Whilst ensuring best value for money through regular market reviews.
• Responsible for all HR management and L&D initiatives (including recruitment and selection policy/practices), discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues), ensuring that these align with the wider business strategy.
• Support and coach the management team on all people leadership matters, including business change and transformation. Form strong relationships with the management team to be able to challenge and coach in a high-performance environment whilst driving collaboration and accountability.
• Attract and retain staff within the business by ensuring that all existing and new initiatives positively reinforce the company’s employer value proposition and brand, promoting the company as an employer of choice through its policies, practices, procedures whilst supporting the company culture.
• Design and implement talent management processes within the business, including performance management, resource planning and succession planning to support the current and future business needs, whilst also developing and upskilling staff to fulfil their own potential and career aspirations.
• Through external partnerships and collaboration, create opportunities to ‘grow our own talent’ in the company, maximising local and government funding opportunities.
• Ensure a clear, consistent, and transparent career progression path within the business, to support the development of staff.
• Where necessary, work in partnership with departmental managers within the company on projects to aid continuous improvement, high standards of performance and customer service and the delivery of new service offerings, as they arise.
• Lead all HR’s practices and objectives that support an employee-oriented high-performance culture, emphasising quality, productivity, goal attainment and engagement of staff.
• Manage the development of processes and reporting metrics that support the achievement of the company’s business goals.
• Work closely with SMT, line managers and work colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised.
• Proactively look for opportunities to innovate HR practices to lead to a more engaged and effective team
• Develop a company wide KPI programme with clear measurement and reporting
• Any other reasonable tasks required of you by the company.

Person Specification – Essential Criteria:

• A proven track record of leading the delivery of HR functions to a high standard.
• A proven track record as a HR generalist.
• A CIPD qualification or equivalent occupational experience.
• Up to date knowledge of employment law.
• The ability to originate and lead organisational strategies in HR.
• Experience in developing HR policies and procedures to ensure legal compliance.
• Ability to prepare, plan and direct the development and maintenance of training
• programmes for all levels of staff.
• Knowledge and experience of introducing new ideas to improve employee engagement.
• Ability to write and deliver creative, imaginative presentations to colleagues at all levels.
• Experience in talent management, succession planning and development, writing and delivering training programmes appropriate to the needs of employees and the business.

Desirable Criteria:

• Knowledge of working within a similar IT solution focussed environment at a management level.
• Experience of implanting a performance management framework across multiple disciplines

Responsibilities and Accountabilities:

You will undertake a wide range of duties including but not limited to:

• Oversee all other functions of HR within the business, providing day to day support and assistance with professional development (where needed) to ensure the smooth running of the team.
• Manage the company’s HR and departmental onboarding process, ensuring that new staff are successfully onboarded, integrated and orientated into the company, its processes, culture, values and service offering at all levels of the business.
• Ensure that the HR software system has visibility within the company and adds value to work colleagues and the wider business. Ensure that HR plans incorporate the continuing upgrades and functionality of the system, such that the company continues to receive a return on its investment. Whilst ensuring best value for money through regular market reviews.
• Responsible for all HR management and L&D initiatives (including recruitment and selection policy/practices), discipline, grievance, mentoring, salary and conditions, contracts, training and development, talent management, succession planning, driving performance appraisals and any other HR related issues), ensuring that these align with the wider business strategy.
• Support and coach the management team on all people leadership matters, including business change and transformation. Form strong relationships with the management team to be able to challenge and coach in a high-performance environment whilst driving collaboration and accountability.
• Attract and retain staff within the business by ensuring that all existing and new initiatives positively reinforce the company’s employer value proposition and brand, promoting the company as an employer of choice through its policies, practices, procedures whilst supporting the company culture.
• Design and implement talent management processes within the business, including performance management, resource planning and succession planning to support the current and future business needs, whilst also developing and upskilling staff to fulfil their own potential and career aspirations.
• Through external partnerships and collaboration, create opportunities to ‘grow our own talent’ in the company, maximising local and government funding opportunities.
• Ensure a clear, consistent, and transparent career progression path within the business, to support the development of staff.
• Where necessary, work in partnership with departmental managers within the company on projects to aid continuous improvement, high standards of performance and customer service and the delivery of new service offerings, as they arise.
• Lead all HR’s practices and objectives that support an employee-oriented high-performance culture, emphasising quality, productivity, goal attainment and engagement of staff.
• Manage the development of processes and reporting metrics that support the achievement of the company’s business goals.
• Work closely with SMT, line managers and work colleagues to ensure all HR duties are undertaken in accordance with employment law, company policy and ensuring any risk to the business is minimised.
• Proactively look for opportunities to innovate HR practices to lead to a more engaged and effective team
• Develop a company wide KPI programme with clear measurement and reporting
• Any other reasonable tasks required of you by the company.

Person Specification: Essential Criteria

• A proven track record of leading the delivery of HR functions to a high standard.
• A proven track record as a HR generalist.
• A CIPD qualification or equivalent occupational experience.
• Up to date knowledge of employment law.
• The ability to originate and lead organisational strategies in HR.
• Experience in developing HR policies and procedures to ensure legal compliance.
• Ability to prepare, plan and direct the development and maintenance of training programmes for all levels of staff.
• Knowledge and experience of introducing new ideas to improve employee engagement.
• Ability to write and deliver creative, imaginative presentations to colleagues at all levels.
• Experience in talent management, succession planning and development, writing and delivering training programmes appropriate to the needs of employees and the business.

Desirable criteria:

• Knowledge of working within a similar IT solution focussed environment at a management level.
• Experience of implanting a performance management framework across multiple disciplines

Benefits

• 25 days holidays, plus Bank Holidays
• 1 extra day to celebrate your birthday off
• Flexible, hybrid working policy
• Salary Sacrifice; Electric Car, Bike, Pension, Healthcare & Dental
• Individual development and training programmes
• 24/7 BUPA telephone and online Mental Health support
• Quarterly employee awards and events
  

About Us

LIMA are a IT Consultancy that helps businesses achieve commercial outcomes through the intelligent use of Technology. From Infrastructure and Cloud Solutions to Managed Service and Support, we work with some of the leading vendors in the world to deliver outstanding solutions across a variety of customers within the private and public sector.

We are entering the next exciting phase of growth having recently defined a new strategy, restructured at Board level and taken on external investment; this new role will be instrumental in helping us achieve our goals.