Role Overview & Mandate
Executive Summary
Store Manager Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 33 high...
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Store Manager
Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 33 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans.
The Store Manager role in Leyland SDM has evolved; our managers are leading highly knowledgeable teams in delivering outstanding service to both trade and retail customers day in, day out.
Our store experience and team cultures are underpinned by our values, and are vital to continue our strong performance. Our Store Managers play a key role in making this happen.
You’ll be driving and motivating your team to deliver exceptional standards in everything we do.
As a Store Manager you’ll also:
- Lead, manage and coach colleagues and teams to create a ‘winning’ store culture, ensuring all colleagues are local experts; able to provide exceptional customer service
- Ensure key store compliances are being met; including stock control, health and safety, and people rostering
- Lead the way in ensuring store standards are consistently at the highest level
- Liaise and keep in contact with key account customers
- Manage people responsibilities – Recruitment, HR, probation/people reviews and reward and recognition
- Work with the wider business to improve the store brand and presence within London communities
What key skills and experiences are we looking for?
You’ll have a great track record in managing and leading teams in a customer facing retail environment, and a strong commercial mind. Organising and planning will be second nature to you – an interest in DIY is always handy!
How will we reward you?
We have an excellent benefits package on offer:
- Brilliant annual bonus opportunity
- 30 days holiday a year, increasing with service
- Up to 20% discount in Leyland SDM, plus discount across other Grafton Group brands
- Pension with competitive contributions
- Share saving scheme into our parent company, the Grafton Group
- Company sick pay
- Health Cash plan – claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
- Life assurance
- Refer a friend scheme
- Cycle to work scheme
- 100’s of retail discounts available through our flexible benefits portal
