ApexHire
United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Company - Private
John Lewis - Customer Support Partner
John Lewis ✓ Verified Employer

Customer Support Partner

Verified Base Compensation
£11 - £11 / year
£1 - £1 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

Duties and Responsibilities: You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm...

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Verified by ApexHire Intelligence Desk Active Audit

Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

Duties and Responsibilities:
You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner. This role is process driven and you will be required to use a wide range of systems, have strong admin/organisational skills, whilst paying close attention to detail and compliance.

Your duties will be varied, from supporting couples with our Gift List service to looking after lost children, lost property and a wide range of other Customer queries.

This role is key in supporting the selling floors and wider branch, from a practical/flexibility perspective and also in terms of communicating, coaching our services and assisting with Customer Complaints. You will be expected to support and promote our services at in-store events as well as Wedding Fayres etc.

Job Requirements:
You’ll be part of a team that delivers outstanding service to customers, with so many different aspects to the role to learn. The training is intensive and very rewarding.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:

  • This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year Financial probity.
  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.
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Compensation Analytics

Estimated Take-Home Pay

Calculator →

Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £11 - £11
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1 - £1 / mo
Regional Economics

Cost of Living (Exeter, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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